Retail Operations Excellence Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time
Job Description

LUXASIA is the leading beauty omnichannel brand-builder of Asia Pacific.

We are seeking a highly skilled Regional Retail Operations Manager to join our team. In this role, you will be responsible for ensuring operational excellence and consistency across all retail markets.

The ideal candidate will have proven experience in retail operations management within a regional capacity for at least 8 years or more.

You will develop and maintain retail SOPs, optimize inventory, enhance visual merchandising, and ensure compliance with LUXASIA Retail Excellence (RX) standards.

Key Responsibilities
  • Lead and oversee all regional retail-related projects to enhance operational efficiency and brand presence.
  • Establish, implement, and maintain comprehensive Standard Operating Procedures (SOPs) for retail operations.
  • Collaborate with stakeholders to develop and refine retail policies and processes that drive operational excellence.
  • Work closely with internal teams to optimize inventory levels at trade, ensuring efficiency and availability.
  • Provide strategic guidance and support to local retail teams, ensuring adherence to best practices and operational standards.
  • Partner with relevant teams to execute outstanding in-store visual merchandising and planograms in line with brand values and guidelines.
  • Mentor and coach local Retail Operations Managers to ensure effective execution of regional strategies.
  • Conduct Retail Excellence audits across all markets, identify gaps, and guide teams on necessary improvements.


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