Retail Operations Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia BIENE Full time
Company Overview:
Kuala Lumpur, Malaysia is home to a leading luxury retail brand with a global presence. Our client is renowned for its high-end products and exceptional customer service.

Job Description:
The Retail Operations Manager will oversee the daily operations of our luxury store in Kuala Lumpur. This key role involves driving sales, ensuring excellent customer service, and maintaining the brand's image and standards.

Key Responsibilities:
  • Manage the overall performance of the store, including sales, customer service, and operations
  • Develop and implement strategies to increase sales and achieve targets
  • Monitor and analyze sales data to identify trends and make necessary adjustments to maximize profitability
  • Train and develop a team of sales associates to provide exceptional customer service and uphold the brand's image
  • Create and maintain a positive and motivating work environment for the team
  • Ensure the store is properly stocked and visually appealing at all times
  • Handle customer inquiries and complaints in a timely and professional manner
  • Collaborate with the marketing team to plan and execute in-store events and promotions
  • Monitor and manage inventory levels and ensure accurate stock counts
  • Conduct regular store audits to ensure compliance with company policies and procedures
  • Stay updated on industry trends and competitor activities to make informed business decisions


Requirements:
  • Minimum of 2 years experience as a Retail Operations Manager in the luxury retail industry
  • Strong leadership skills and experience in managing a team
  • Excellent communication and interpersonal skills
  • Proven track record of meeting and exceeding sales targets
  • Strong analytical and problem-solving skills
  • Knowledge of luxury brands and fashion trends
  • Ability to work in a fast-paced and ever-changing environment
  • Proficient in Microsoft Office and retail management software
  • Fluent in English, knowledge of other languages is a plus

  • Retail Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Xiaomi Technology Full time

    About UsXiaomi Technology is a global technology company that specializes in smartphones, home appliances, and consumer electronics. Our mission is to provide innovative products and services that enhance people's lives.Job OverviewThis Retail Operations Manager role is responsible for overseeing the overall operations of retail stores, ensuring seamless...

  • Retail Operations Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job Description:Retail Operation Executive is responsible for leading and motivating retail staff across numerous counters in Malaysia. The role involves developing and analyzing market reports to inform retail strategies, ensuring customer satisfaction, and working closely with the marketing team to execute activities at floor level and achieve brand...

  • Retail Operations Manager

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    We are looking for a Retail Operations Manager to oversee the day-to-day operations of our stores.Key Responsibilities:Ensure efficient and effective inventory management and stock control.Implement and maintain high standards of store appearance and cleanliness.Manage and train a team of retail professionals to deliver excellent customer service and achieve...

  • Retail Operations Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job OverviewThis position plays a critical role in ensuring the smooth operation of our retail stores. As an Retail Operations Manager, you will be responsible for managing staff, analyzing sales data, and providing an exceptional customer experience.Key Responsibilities:Manage the day-to-day operations of the retail outlets, ensuring compliance with company...

  • Retail Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shiseido Company, Limited Full time

    Job DescriptionWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at Shiseido Company, Limited.The successful candidate will be responsible for driving sales growth, improving operational efficiency, and enhancing the customer experience across our retail channels.Key Responsibilities:Develop and implement retail...

  • Retail Operations Excellence Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time

    Job DescriptionLUXASIA is the leading beauty omnichannel brand-builder of Asia Pacific.We are seeking a highly skilled Regional Retail Operations Manager to join our team. In this role, you will be responsible for ensuring operational excellence and consistency across all retail markets.The ideal candidate will have proven experience in retail operations...

  • Retail Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SHISEIDO Full time

    Job OverviewWe are seeking a skilled and motivated Retail Operations Manager to join our team at SHISEIDO. As a key member of our sales and retail operations team, you will play a critical role in driving business performance and achieving commercial targets.Main Responsibilities:Develop and implement strategies to drive sales growth and improve operational...

  • Retail Operations

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Jobstreet Malaysia Full time

    1. Retail Operations & Store Performance ManagementOversee the daily operations of all retail stores, ensuring a consistent and high-quality customer experience.Implement and enforce operational SOPs to maintain efficiency, productivity, and compliance.Monitor and optimize store layouts, visual merchandising, and in-store customer flow.Ensure stores are...

  • Retail Operations Manager

    11 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job DescriptionThe Retail Operations Manager is responsible for overseeing the daily operations of multiple retail outlets in the Klang Valley. This role involves ensuring high standards in service, quality, and cleanliness while maintaining efficient inventory management and personnel supervision.Main ResponsibilitiesTeam Leadership: Assign tasks, train,...

  • Retail Operations Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Store Leadership and Team ManagementAs a seasoned retail professional, you will take on a leadership role, overseeing the day-to-day operations of the store and guiding a high-performing team to achieve exceptional results.Drive sales growth through effective merchandising, inventory management, and promotional activities.Lead by example, demonstrating a...