Reception Team Coordinator
17 hours ago
**Job Summary**
As a Front Desk Manager Assistant, you will play a vital role in delivering exceptional guest experiences at Club Med.
Reporting to the Reception Manager, you will be responsible for providing assistance with front office operations, including guest check-in, reservations, and billing.
Key responsibilities include:
- Managing the front desk, handling guest queries, and resolving issues efficiently.
- Coordinating with other departments to ensure seamless guest services.
- Developing and implementing strategies to enhance guest satisfaction and loyalty.
- Maintaining accurate records and reports on guest interactions and feedback.
- Promoting internal sales and revenue growth initiatives.
- Ensuring compliance with Club Med's policies, procedures, and quality standards.
About Us**
Club Med is a global leader in the all-inclusive holiday industry, offering an unparalleled level of comfort, entertainment, and community engagement.
We pride ourselves on our warm welcome, personalized service, and attention to detail, making every guest feel like part of the family.
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