Investigations Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

The Fraud Investigator Specialist plays a critical role in identifying and mitigating fraudulent activity across various products and platforms. This position requires minimal supervision, with the incumbent responsible for monitoring queues, reports, and items as part of the fraud prevention process.

Key Responsibilities:
  • Fraud investigations involve reviewing cases of actual or alleged fraud and financial crime, ensuring a thorough and professional review is conducted.
  • The Fraud Investigator Specialist will work closely with Security and Fraud Risk and Financial Crime Compliance teams to ensure timely escalation of fraud trends and issues.
  • This role requires strong analytical skills, with the ability to assess risk trends and provide recommendations for improvement.
Requirements:
  • A graduate degree in any discipline is required, with 1-2 years of experience in Risk Management, Complaints Management, Training, and Quality.
  • Strong understanding of Operational Risk and Internal Control principles is essential.
  • The successful candidate will have excellent verbal and written communication skills, with the ability to analyze systems and procedures.


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