Current jobs related to Hardware and Software Support Expert - Kuala Lumpur, Kuala Lumpur - Avature
-
Hardware and Software Support Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Machines Full timeRole Overview:The Hardware and Software Support Expert at Machines Sdn Bhd provides technical support and troubleshooting assistance to customers. The ideal candidate will have experience in sales and service, as well as excellent communication and interpersonal skills.Key Responsibilities:Provide technical support and troubleshooting assistance to...
-
Software and Hardware Interfacing Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia VHR Consultancy Full timeJob Summary:">VHR Consultancy is seeking an experienced Embedded Engineer to join our team. As a key member of our engineering department, the successful candidate will be responsible for designing, developing, and maintaining in-house security software.">Key Responsibilities:">">Design, develop, and maintain the server module using C#.">Develop and update...
-
Hardware and Software Technician
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TI COMPUTER (M) SDN. BHD. Full timeJob Details:We are seeking a skilled Hardware and Software Technician to join our team at TI COMPUTER (M) SDN. BHD.The ideal candidate will be responsible for installing hardware and software systems, maintaining or repairing equipment, troubleshooting computer issues, and refurbishing and reassembling used computers.You will also be expected to assist in...
-
Hardware Performance Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia NXP Semiconductors Full timeWe are seeking a highly skilled Hardware Performance Expert to join our team at NXP Semiconductors. As a key member of our engineering team, you will be responsible for ensuring the optimal performance of our BI equipment and hardware.About the Role:The successful candidate will have a strong background in hardware performance analysis and improvement, with...
-
Customer Support Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full timeJob DescriptionWe are seeking a skilled Customer Support Expert to join our team at Swift Software. The ideal candidate will be responsible for the onboarding of new customers, coordinating the whole process, and interfacing with internal and external customers.The successful applicant will have a Bachelor's degree and at least 3-5 years of experience in a...
-
Hardware Integration Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia VHR Consultancy Full timeJob Description:">VHR Consultancy is looking for a skilled Embedded Engineer to develop and maintain in-house security software. The successful candidate will ensure seamless integration between system components, including access control hardware, systems, servers, SQL databases, VB.Net Windows applications, and external cloud-based software.">Key...
-
Software Technical Solutions Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Acronis Full timeAs a Software Technical Solutions Expert at Acronis, you will be part of a team that provides top-notch support to our customers, partners, and MSPs. Our goal is to deliver exceptional customer experiences through prompt and effective resolutions of technical issues.Job Description:Support customers and partners via phone, email, and chat with a high level...
-
Category Manager IT Hardware and Software
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Maybank Full timeJob OverviewThe ideal candidate will lead the development and implementation of a comprehensive category strategy for IT hardware and software, aligning with the organization's overall IT and business goals.Maybank is seeking a seasoned professional to join our team as Head, M25+ IT Categories, Group Strategic Procurement.
-
Software Developer Position
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeJob Overview:The Software Engineer role at JOB EXPERT GROUP involves participating in the deployment of systems, including user requirement scoping, design, coding, testing, and implementation. This is to ensure the successful delivery of various products and solutions within estimated time frames.Key Responsibilities:System Deployment: Participate in the...
-
Computer Hardware Engineer
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeWe are looking for an experienced Computer Hardware Engineer to join our team in Cognizant Federal Territory of Kuala Lumpur, Malaysia.Key ResponsibilitiesIdentify and resolve technical issues reported by clients.Analyze and troubleshoot hardware and software problems.Install, configure, and maintain computer hardware and peripherals.Implement and upgrade...
-
Customer Support Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeAbout UsJob Expert Group is a company that values customer satisfaction and strives to deliver exceptional service.Job DescriptionWe are seeking a Mid-Senior level Full-time Customer Service and Product Management professional to join our team. The ideal candidate will have experience in delivering outstanding day-to-day customer support through live chat,...
-
Customer Support Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full timeRole Overview:As a Customer Support Expert at HCLTech, you will be responsible for providing technical support to users via phone, email, or chat. Your primary goal is to ensure a positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions / Reopen Cases.Key responsibilities include...
-
Security Software Engineer
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia VHR Consultancy Full timeJob Details:">VHR Consultancy is seeking an experienced Embedded Engineer to join our team. As a key member of our engineering department, the successful candidate will be responsible for designing, developing, and maintaining in-house security software.">Key Responsibilities:">">Design, develop, and maintain the server module using C#.">Develop and update...
-
Hardware and Software Engineer
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wevo System Sdn Bhd Full timeAbout the JobAs a Network Technician at Wevo System Sdn Bhd, you will play a vital role in maintaining our network infrastructure. Your primary responsibilities will include designing, implementing, and maintaining network systems, providing technical support, and collaborating with cross-functional teams.Key Requirements:Certificate or diploma in IT,...
-
Cloud Transformation Expert
12 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Guidewire Software Full timeGuidewire seeks a dedicated Cloud Transformation Expert to join our Specialized Consulting Center (SCC) team in Kuala Lumpur, Malaysia.The SCC team delivers expert services to Guidewire Cloud customers, focusing on pre- and post-deployment phases. This includes supporting customer teams to implement and maintain our cloud solutions.As a Cloud Transformation...
-
Software Engineer
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeThe Software Engineer will participate in the deployment of systems, including user requirement scoping, design, coding, testing, and implementation, while ensuring the successful delivery of various products and solutions within estimated time frames. Provide technical advice and recommendations for software solutions and best practices, while also...
-
Global Software Validation Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Frontier Software Full timeJob RequirementsTo be successful in this role, the candidate must possess:Demonstrated experience in practical software testing (at least 2 years).Degree/Diploma in IT/Business related course.Additional Requirements:Industry-recognized software testing certification is preferred but not essential.Desirable Skills:Strong interpersonal and communication...
-
Backend Expert Required
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeJob Description:As a Software Engineer at JOB EXPERT GROUP, you will play a crucial role in the deployment of systems, ensuring timely delivery and high-quality results. Key responsibilities include participating in system deployment, providing technical advice, evaluating new technologies, maintaining existing systems, and executing ad hoc tasks.Key...
-
IT Support Administrator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lion & Lion Full timeAbout UsLion & Lion is an award-winning, digital agency operating in Asia focusing on delivering impact to their clients' businesses with an integrated, data-driven and strategically led approach to digital marketing. With offices in Kuala Lumpur, Singapore, Jakarta, and Taipei, and more than 120 digital experts, Lion & Lion has a prestigious and growing...
-
IT Support Administrator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lion & Lion Full timeAbout usLion & Lion is an award-winning, digital agency operating in Asia focusing on delivering impact to their clients' businesses with an integrated, data-driven and strategically led approach to digital marketing. With offices in Kuala Lumpur, Singapore, Jakarta, and Taipei, and more than 120 digital experts, Lion & Lion has a prestigious and growing...
Hardware and Software Support Expert
2 weeks ago
About Lenovo
">At Lenovo, we are committed to delivering Smarter Technology for All, with a focus on creating a more equitable, trustworthy, and smarter future for everyone.
">We are a global technology company that serves millions of customers every day in 180 markets.
">Job Description
">As a Service Desk Analyst, you will be responsible for providing first-line technical support to end-users, troubleshooting hardware, software, and network problems, and escalating complex issues to senior team members when necessary.
">You will also assist with user account management, password resets, and basic system maintenance.
">Key Responsibilities
">- Provide first-level technical support via phone, email, or chat.
- Troubleshoot and resolve basic IT issues related to hardware, software, and network systems.
- Log and track incidents using a ticketing system.
- Escalate unresolved issues to senior support staff.
- Assist with user account setup, password resets, and access management.
- Maintain documentation and knowledge base articles.
- Ensure timely resolution of user requests in line with SLAs.
- Support clients in the Hong Kong market.
Requirements
">- Bachelor's degree in Computer Science, Information Technology, or related field.
- Basic understanding of IT systems, hardware, and software.
- Strong problem-solving and communication skills.
- Customer service-oriented with a positive attitude.
- Ability to work in a team and learn quickly.
- Familiarity with ticketing systems is a plus.
- IT certifications (e.g., CompTIA A+, ITIL) are advantageous but not required.
- Good command of English and Cantonese for the Hong Kong market.
About Working at Lenovo
">Lenovo is an equal opportunities employer and welcomes applications from diverse candidates.
">We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
