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Engagement Services Strategic Partner

3 weeks ago

Klang, Selangor, Malaysia Novartis Farmacéutica Full time
About the Role

This role serves as the first point of contact for employees, managers, and the P&O community regarding P&O related topics. The ideal candidate will foster a positive customer experience by employing a problem-solving approach and maintaining frequent, courteous, and empathetic communication.

As part of the PS&S Engagement Services team, this role supports customer queries and processes as per the Novartis Service Catalogue.