Help Desk Professional with Strong Communication Skills
7 days ago
We are looking for a Help Desk Professional to join our team at Hemmersbach GmbH & Co. KG. As a key member of our support team, you will be responsible for providing excellent customer service and resolving technical issues for end-users.
Key Accountabilities- Respond to and resolve technical issues via phone, email, or chat.
- Troubleshoot problems and implement effective solutions.
- Collaborate with end-users to gather information and provide clear explanations of technical concepts.
- Work closely with other teams to ensure seamless incident resolution.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 1 year of experience in technical support or customer-facing role.
- Excellent communication and problem-solving skills.
- Ability to work in a dynamic environment and adapt to changing priorities.
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A collaborative and supportive work environment.
- The chance to work with a global organization and contribute to its success.
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Help Desk Professional
3 days ago
Petaling Jaya, Selangor, Malaysia Quantum Full timeWe're seeking a highly skilled and dedicated individual to join our team as a Help Desk Analyst. In this role, you'll be responsible for providing top-notch technical support to our customers and ensuring their issues are resolved efficiently.Job Description:Provide technical assistance to customers via phone, email, or chat.Identify and troubleshoot...
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Help Desk Analyst
3 days ago
Petaling Jaya, Selangor, Malaysia Quantum Full timeYou're joining a team of exceptional leaders and individuals who strive for growth and improvement across our business. The information team plays a crucial role in the success of our organization, and you've got a passion for ensuring both our business and customers are protected by creating and improving world-class programs and products.Job...
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Help Desk Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Konica Minolta Malaysia Full timeAt Konica Minolta Malaysia, we are seeking a skilled Help Desk Specialist to join our team. This role is ideal for individuals with a strong background in IT and excellent communication skills.Job Description:We are looking for a highly motivated and organized individual to provide technical assistance to end-users via various channels. The successful...
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Help Desk Coordinator
6 hours ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeAbout the JobWe are looking for a Help Desk Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide first-level support to customers who contact us via multiple channels.Manage and resolve technical issues related to software...
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IT Help Desk Engineer
4 days ago
Subang Jaya, Selangor, Malaysia Kyocera Document Solutions Malaysia Full timeWe are seeking a highly motivated and skilled IT Help Desk Engineer to join our team in Subang Jaya, Malaysia. As a member of our IT department, you will be responsible for providing technical support to clients, troubleshooting and resolving issues, and ensuring customer satisfaction.The ideal candidate will have expertise in troubleshooting and technical...
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Help Desk Professional
1 day ago
Petaling Jaya, Selangor, Malaysia Sperton Global AS Full timeJob DescriptionWe are seeking an experienced Customer Support Executive to join our team at Serton Global AS.As a Customer Support Executive, you will be responsible for providing exceptional customer service and support to our clients.Your key responsibilities will include:Providing timely and accurate responses to customer inquiries via live chat, email,...
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Service Desk Professional
6 days ago
Petaling Jaya, Selangor, Malaysia Globaltrack Full timeJob DescriptionWe are looking for a highly skilled Service Desk Professional to join our team at Globaltrack. As a Service Desk Professional, you will be responsible for providing exceptional customer service, resolving technical issues, and developing expertise in our software solutions.You will work closely with customers, sales teams, and internal...
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Help Desk Analyst
4 days ago
Petaling Jaya, Selangor, Malaysia Frasers Group Full timeCompany OverviewFrasers Group is an industry leader that strives to elevate the retail experience for its consumers.We use digital innovation and unique store experiences to serve our customers worldwide.Job RequirementsProvide IT support to various locations across Malaysia, UK, and beyond.Handle technical queries via phone and ticket systems.Assist IT...
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Help Desk Services Director
6 days ago
Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full timeKey ResponsibilitiesManage the operational organization (vendors) to support the delivery of the overall End User Support strategy and day to day execution.Oversee the delivery of all Service Desk Support functions to the Hub user base, maintaining a high customer satisfaction rating.Manage, govern and deliver on GIO/End User Support performance targets.
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Help Desk Professional
4 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeAbout the PositionThis exciting opportunity is part of the Roche Services & Solutions organisation located in Kuala Lumpur, which provides end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to Roche colleagues across the APAC region.Job SummaryThe successful candidate will work closely...
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IT Help Desk Professional
4 days ago
Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full timeAbout the RoleWe are seeking an experienced Desktop Support Engineer to join our IT team. As a key member of our organization, you will be responsible for ensuring seamless technical support to our customers and staff.Offer expert-level technical support across various platforms and applications.Liaise with vendors to resolve technical issues and negotiate...
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Service Desk Service Delivery Manager
6 days ago
Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full timeService Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...
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Service Desk Service Delivery Manager
1 week ago
Petaling Jaya, Selangor, Malaysia Balazs Full timeService Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...
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Service Desk Service Delivery Manager
6 days ago
Petaling Jaya, Selangor, Malaysia Air Liquide Full timeService Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...
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Help Desk Engineer
4 days ago
Petaling Jaya, Selangor, Malaysia Excis Compliance Full timeTechnical RequirementsThe Desktop Support Engineer will require strong technical skills, including:- Strong Microsoft Operating System installation (Windows 7/Windows 10) and troubleshooting skills- Strong experience in providing hands-on support for network and datacenter equipment/devices- Strong experience in troubleshooting MS Office (Outlook, Word,...
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Service Desk Manager
2 weeks ago
Petaling Jaya, Selangor, Malaysia Digital Labs Sdn Bhd (from M1) Full timeDirect message the job poster from Digital Labs Sdn Bhd (from M1)Human Resources Executive / TA @ Digital Labs Sdn Bhd (from M1)We are looking to hire a Service Desk Manager who is responsible for managing and improving the service desk team that supports internal users with IT-related issues and service requests. This role involves overseeing the resolution...
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Help Desk Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia SNS Network (M) Sdn. Bhd. Full timeJob Summary: To efficiently handle customer inquiries and provide excellent service support.Responsibilities:To handle inbound and outbound customer calls in a professional and timely manner to ensure high levels of customer satisfaction.To respond promptly to customer queries and complaints, facilitating prompt resolution.Perform quality control tasks such...
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Help Desk Engineer
3 days ago
Petaling Jaya, Selangor, Malaysia Fedelis Sdn Bhd Full time**Why Join Us:**At Fedelis Sdn Bhd, we offer a dynamic and supportive work environment that encourages professional growth and development. As a Technical Support Engineer, you will have the opportunity to work with a range of technologies and contribute to the success of our clients.The ideal candidate will have a passion for providing exceptional service...
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Roche IT Support Professional
6 hours ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeWe are looking for a Roche IT Support Professional to join our team at F. Hoffmann-La Roche AG. As a key member of our organization, you will be responsible for providing technical support to our customers via multiple channels.About the JobThis role involves troubleshooting, prioritizing issues, managing access rights, and coordinating the End-to-End Ticket...
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Help Desk Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Globaltrack Full timeWe're seeking a Support Services Coordinator to join our Globaltrack team. As a key member of our support services department, you'll provide top-notch customer service, resolve customer inquiries and issues efficiently, and contribute to the growth and success of our organization.Key Responsibilities:Process sales information from the sales team and arrange...