CX Cultural Ambassador
6 days ago
Sime Darby Property seeks a highly skilled and experienced Customer Experience Transformation Lead to drive cultural transformation and lead initiatives that foster a customer-first mindset within our organization.
Key Accountabilities
- To develop and execute CX cultural transformation programs to instill a customer-first mindset, driving behavioral shifts in customer service and ensuring alignment with business objectives.
- To establish structured recognition programs to reward employees who deliver exceptional customer experiences, design and manage employee engagement events, including CX Champions, employee awards, and leadership acknowledgments.
- To develop and manage internal CX communications, maintain a CX knowledge-sharing platform for employees to learn and adopt best practices, and organize CX Open Days and engagement forums to foster employee participation in CX initiatives.
- To act as a liaison between the company and township communities to address customer concerns and service needs, develop structured township engagement programs to enhance resident satisfaction and improve homeowner relationships.
- To work closely with HR, Sales, and Customer Service to align engagement strategies with business goals, track and report engagement program effectiveness through participation rates and feedback surveys.
Education and Professional Qualification
- Bachelor's Degree in Marketing, Communications, Customer Experience, or Business.
- 5+ years of experience in CX engagement, internal communications, or change management.
- Strong background in leading change management initiatives and employee engagement programs.
- Proven ability to implement structured recognition and service excellence programs.
- Experience in community engagement and customer interaction beyond transactional services.
- Strong stakeholder management skills with the ability to influence cultural shifts within an organization.
-
Customer First Culture Architect
6 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeCX Transformation LeadThis role is responsible for developing and executing CX cultural transformation programs to instill a customer-first mindset, driving behavioral shifts in customer service and ensuring alignment with business objectives. Main ResponsibilitiesTo develop and execute CX cultural transformation programs to instill a customer-first mindset,...
-
Cultural Ambassador
5 days ago
Petaling Jaya, Selangor, Malaysia Hartalega Holdings Berhad Full timeCompany Overview">Hartalega Holdings Berhad is a leading manufacturer of nitrile gloves, with a strong commitment to innovation and growth. As the World's No.1 Nitrile Glove manufacturer, we are currently expanding our team with talented individuals from diverse backgrounds.We offer exceptional benefits, incentives, and a well-defined path for career...
-
Workplace Culture Ambassador
3 days ago
Petaling Jaya, Selangor, Malaysia ATG Nexus Sdn Bhd Full timeJob SummaryWe are seeking an experienced HR Operations & Employee Experience to join our team at ATG Nexus Sdn Bhd. As a key member of our HR department, you will play a critical role in driving compliance, policy enhancement, and employee engagement.Your key responsibilities will include:Developing and maintaining our HR Playbook by reviewing, updating, and...
-
Healthcare Products Ambassador
6 days ago
Petaling Jaya, Selangor, Malaysia Servier Portugal Full timeWe strive to be a source of richness for the fulfillment of our vocation.Job Summary:Servier Malaysia is seeking a Healthcare Products Ambassador to promote our products to healthcare professionals and facilitate their adoption in medical practices.Key Responsibilities:Develop and maintain strong relationships with HCPs to ensure customer...
-
Customer Experience Transformation Lead
6 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeAbout the RoleWe are seeking a skilled Customer Experience Transformation Lead to join our team at Sime Darby Property. This is an exciting opportunity for a seasoned professional to drive cultural transformation and lead initiatives that foster a customer-first mindset within our organization. Key ResponsibilitiesDevelop and execute CX cultural...
-
Sime Darby Property Engagement Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeAbout the JobWe are looking for a talented and experienced Customer Experience Transformation Lead to join our team at Sime Darby Property. This is an exciting opportunity for a seasoned professional to drive cultural transformation and lead initiatives that foster a customer-first mindset within our organization. Key Responsibilities and DeliverablesTo...
-
Customer Journey Excellence Manager
3 days ago
Petaling Jaya, Selangor, Malaysia Kimberly Clark Full timeKey ResponsibilitiesDrive IFP Asia customer centricity by elevating KCPs ability to understand customers situations, perceptions, expectations, and insights that drive change to deliver improved customer experiencesLead the IFP Asia Customer centricity culture programme to change colleague's customer mindset so they think about them in everything they do by...
-
IFP Customer Experience Lead Asia
3 days ago
Petaling Jaya, Selangor, Malaysia Kimberly Clark Full timeIFP Customer Experience Lead AsiaJob DescriptionYour JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and...
-
Customer Experience Ambassador
15 hours ago
Petaling Jaya, Selangor, Malaysia Mandom (Malaysia) Sdn Bhd Full timeAs a Sales Representative, you will play a critical role in driving sales growth by ensuring product displays are effective and promotions are well-implemented. You will also provide valuable feedback on market displays and assist with new store setups.Main ResponsibilitiesDevelop and implement visually appealing product displays that drive sales...
-
Affiliate Partnerships Manager
2 days ago
Petaling Jaya, Selangor, Malaysia SWS 28 Medical Sdn Bhd Full timeJob DescriptionWe are seeking an Affiliate Partnerships Manager to join our team at SWS 28 Medical Sdn Bhd.Key ResponsibilitiesDevelop and implement affiliate partnerships to improve online presence and engagement rates.Manage and work closely with brand ambassadors, influencers, and partners to create effective digital marketing strategies.Prepare detailed...
-
Marketing Collaboration Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia SWS 28 Medical Sdn Bhd Full timeAbout the RoleThe Affiliate Partnerships Manager will be responsible for building partnerships with influencers, affiliates, and external collaborators to improve online presence and engagement rates.Key ResponsibilitiesDevelop and implement affiliate partnerships to improve online presence and engagement rates.Manage and work closely with brand ambassadors,...
-
Online Presence Developer
2 days ago
Petaling Jaya, Selangor, Malaysia SWS 28 Medical Sdn Bhd Full timeJob OverviewSWS 28 Medical Sdn Bhd is a trusted name in providing specialized Traditional Chinese Medicine (TCM) confinement services.Key ResponsibilitiesBuild partnerships with influencers, affiliates, and external collaborators to improve online presence and engagement rates.Manage and work closely with brand ambassadors, influencers, and partners to...
-
Digital Marketing Professional
2 days ago
Petaling Jaya, Selangor, Malaysia SWS 28 Medical Sdn Bhd Full timeJob OverviewSWS 28 Medical Sdn Bhd is a trusted name in providing specialized Traditional Chinese Medicine (TCM) confinement services.Key ResponsibilitiesBuild partnerships with influencers, affiliates, and external collaborators to improve online presence and engagement rates.Manage and work closely with brand ambassadors, influencers, and partners to...
-
Business Excellence Leader, SEA
6 days ago
Petaling Jaya, Selangor, Malaysia Galderma Pharma S.A Full timeBusiness Excellence Leader, SEAAt Galderma Pharma S.A., we are the emerging pure-play dermatology category leader, present in approximately 90 countries. Our innovative, science-based portfolio of premium flagship brands and services span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and...
-
Chief of Staff to CEO
3 days ago
Petaling Jaya, Selangor, Malaysia Bjak Full timeBjak is a pioneering financial services company dedicated to providing accessible and sustainable solutions to individuals across Southeast Asia. As the largest insurance portal in the region, we empower millions to discover policies that offer optimal value and extensive coverage.Our core strength lies in navigating complex regulations and environments,...
-
Brand Ambassador Internship
6 days ago
Subang Jaya, Selangor, Malaysia Machino Full timeCompany DescriptionMachino is a Malaysian brand established in 2020, representing Malay, Chinese, Indian, and Others. Our goal is to build a community embracing style, comfort, and cultural diversity.Job ScopeThe Marketing Intern role involves day-to-day tasks like social media marketing, digital marketing, market research, implementing marketing strategies,...
-
Affiliate Marketing Executive
6 days ago
Petaling Jaya, Selangor, Malaysia SWS 28 Medical Sdn Bhd Full timeThis job is about building partnerships with influencers, managing performance reports, and improving online presence. You might like this job because it involves working with digital marketing trends and collaborating with external partners.RM 3800 - RM 5200EM HUB Kota DamansaraFull-TimeJob DescriptionBuild partnerships with influencers, affiliates, and...
-
Audit Associate
6 days ago
Petaling Jaya, Selangor, Malaysia P.S. Kong & Co Full timeThis job is for an Audit Associate / Senior. You might like this job because it offers opportunities for career growth, welcomes candidates with no experience, and values diversity and collaboration.RM 3000 - RM 5000Full-TimeJob DescriptionOur culture?Diversity, collaboration, high performance, and opportunity.If you thrive on challenges and seek...
-
Financial Controller
3 days ago
Petaling Jaya, Selangor, Malaysia Haleon Full timetime left to apply End Date: April 23, 2025 (28 days left to apply)job requisition id 530340Job PurposeThe Hub Controller manages and is responsible for the performance of the finance team supporting the relevant Hub Regional Financial Controller (Regional FC) for their Business Unit and Markets by delivering right first-time reporting and analysis which is...
-
Petaling Jaya, Selangor, Malaysia Avature Full timeA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is...