Customer Experience Transformation Lead

We are looking for a Digital Transformation Lead to join our team at Kuala Lumpur Kepong Berhad. As the Assistant Manager, OLEO Business Solutions, you will play a key role in driving our digital transformation strategy forward.Main Responsibilities:Develop and execute digital transformation roadmaps that align with business objectives.Liaise with...

Customer Experience Lead (Subway Matahari Mall)We are seeking a Customer Experience Lead to join our team. The ideal candidate should have a passion for delivering exceptional customer service and a strong background in QSR operations.About Us:A&W (Malaysia) Sdn Bhd is a leading quick service restaurant chain in Malaysia.Our mission is to provide excellent...

We are a pioneering Solar company driven by a passionate team to inspire sustainable living in Malaysia by reducing electricity bills and creating a greener world through NEM Solar PV.Job DescriptionIn this role, you will develop and implement a comprehensive digitalisation strategy that aligns with the company's overall business objectives and goals. You...

We are seeking a highly skilled Customer Experience Lead to join our team at Kenny Hills Hospitality Group. As a key member of our customer experience team, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty across our outlets.The ideal candidate will have a strong background in customer...

Company OverviewAllianz Popular SL is a leading insurance company that values innovation and digital transformation. We are committed to simplifying processes and enhancing experiences for our agency force.

Job OverviewTo drive continuous service improvement, we seek a seasoned professional to lead the Voice of Customer (VoC) and Insights function. This role ensures that customer feedback is collected, analyzed, and translated into actionable service enhancements.The ideal candidate will possess strong leadership skills, excellent analytical capabilities, and a...

We are looking for a Digital Transformation Lead to drive digital transformation initiatives across the organization.This role will require collaboration with IT and business partners to define business requirements, develop blueprint specifications, use-cases, and project schedules.You will work closely with key stakeholders to analyze, evaluate, and...

Key ResponsibilitiesThe Business Transformation Lead will play a critical role in driving business transformation within the Shared Services organization. Key responsibilities include:Developing and executing strategies to improve operational efficiency and effectiveness.Analyzing current processes and identifying areas for improvement, implementing changes...

About AllnexAllnex is a global company dedicated to developing and manufacturing specialty chemical products for the coating and printing industries.Job OverviewWe are seeking a highly skilled Digital HRIS Transformation Analyst to lead our HRIS transformation initiatives. The ideal candidate will have a strong background in HRIS management, AI, and machine...

IFP Customer Experience Lead AsiaJob DescriptionYour JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and...

The role of Senior Manager, Digital Transformation & Operations at Talent Recruit requires a strong leader to spearhead digital transformation initiatives across three key areas: Customer Experience, Internal Operations, and Employee Journey.This Senior Manager will lead the design, implementation, and optimization of digital solutions to enhance efficiency,...

Digital Transformation ExpertWe are seeking a highly skilled Digital Transformation Expert to lead our organization's digital transformation efforts. In this role, you will be responsible for developing and implementing strategic plans to leverage technology and improve business processes.Key Responsibilities:Develop and implement digital transformation...

Key ResponsibilitiesManage pricing strategies to drive revenue, growth, and cost optimization for the Malaysia Deliveries business.Design and iterate delivery-partner incentives to optimize acquisition and retention.Develop and implement strategies to enhance delivery speed, reduce costs, and improve customer satisfaction.Collaborate with product managers to...

Key Job AspectsThis role requires a Restaurant Manager/Asst. Restaurant Manager to lead our teams and drive business success.Responsibilities and TasksManage restaurant staff, ensuring excellent customer service and high-quality food preparation.Develop and implement strategies to drive sales growth, increase customer satisfaction, and enhance brand...

At Grab, we're driving Southeast Asia forward by empowering everyone with heart, hunger, honour, and humility. Our People and Organisation Development team (POD) is dedicated to creating an environment where our people can learn, grow, and excel in their roles.Job OverviewWe're looking for a skilled Culture Transformation Lead to join our POD team. As a key...

About Our MissionBjak is a pioneering fintech company based in Malaysia, dedicated to providing accessible and sustainable financial services in ASEAN. As the largest insurance portal in Southeast Asia, we serve millions of customers with innovative products and exceptional customer support.Our mission is to simplify and enhance financial experiences through...

We are seeking an accomplished Operations Director to join our team at Personal Collection Direct Selling Inc. As a strategic leader, you will be responsible for managing our business operations in Malaysia, driving growth, and delivering exceptional customer experiences.About the Job:The successful candidate will lead our business operations, oversee the...

Grab, the leading superapp in Southeast Asia, is seeking a highly skilled Regional CRM Lead to drive business growth across its various segments. This role is part of a dynamic team responsible for planning and executing complex lifecycle automation programs.Key ResponsibilitiesDevelop and launch targeted CRM campaigns to engage customers and...

Job DescriptionThe Commercial BTS Area Geo Capability Lead will oversee an internal organization of Business Technology Managers to enable digital and data capabilities that drive commercial processes and support business transformation. The team's responsibilities include enabling, activating, and delivering key solutions for affiliates in scope (area and...

About the JobCareer Horizons is a pioneer in the tech services industry, offering innovative solutions to businesses worldwide. We are currently seeking a seasoned professional to lead our customer support operations.ResponsibilitiesThe successful candidate will be responsible for:Developing and implementing customer experience strategies.Leading a team of...