Head of Customer Experience

6 days ago


Petaling Jaya, Selangor, Malaysia Career Horizons Full time

About the Job

Career Horizons is a pioneer in the tech services industry, offering innovative solutions to businesses worldwide. We are currently seeking a seasoned professional to lead our customer support operations.

Responsibilities

The successful candidate will be responsible for:

  • Developing and implementing customer experience strategies.
  • Leading a team of customer support professionals.
  • Collaborating with cross-functional teams to deliver business objectives.

Requirements

We are looking for a candidate with:

  • A minimum of 8 years of experience in customer-facing roles.
  • Proven leadership skills and ability to manage high-performing teams.
  • Excellent communication and interpersonal skills.

What We Offer

Career Horizons offers a dynamic work environment, competitive compensation package, and opportunities for professional growth and development.



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