Customer Experience Manager

Carsome offers a unique opportunity to grow your career in the automotive industry. As a Telesales Customer Experience Manager, you will be responsible for managing customer interactions and ensuring a seamless experience throughout their journey.Key responsibilities include:Handling customer inquiries and providing accurate information regarding CARSOME's...

We are seeking a highly skilled Customer Experience Lead to join our team at Kenny Hills Hospitality Group. As a key member of our customer experience team, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty across our outlets.The ideal candidate will have a strong background in customer...

Welcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...

We are seeking an accomplished Operations Director to join our team at Personal Collection Direct Selling Inc. As a strategic leader, you will be responsible for managing our business operations in Malaysia, driving growth, and delivering exceptional customer experiences.About the Job:The successful candidate will lead our business operations, oversee the...

OverviewThe Customer Success Specialist plays a vital role in representing the brand, its culture, and values to customers. This position requires a professional attitude, empathy, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for responding to customer inquiries, managing concerns, and providing...

This job is a Customer Experience Intern role where you'll handle air conditioning installations and customer queries. You might like this job because it offers hands-on experience with customer service and business partnerships.ResponsibilitiesTo be responsible for handling Business Partners in the State/state about the Cuckoo Air Conditioning installation...

Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; TrackingResponsible for ensuring exceptional customer service by providing timely assistance and resolving issues with professionalism and...

Lead Your Team to Success as Customer Experience DirectorA&W (Malaysia) Sdn Bhd is seeking a highly motivated and experienced Customer Experience Director to lead our restaurant team at Sunway Pyramid.About the Job:You will be responsible for managing the restaurant team to provide customers with excellent service, ensuring efficient food preparation and...

Are you a motivated and experienced professional looking for a new challenge? Do you have a proven track record of managing teams, leading change initiatives, and driving business growth? We are seeking a Leadership and Development Coach to join our customer service team and help us achieve our goals.About the RoleCoach and develop customer service advisors...

About UsA&W (Malaysia) Sdn Bhd is a well-established quick-service restaurant chain with a reputation for serving high-quality food and providing excellent customer service. We are committed to creating a positive work environment that fosters employee growth and development.Job SummaryWe are seeking a Restaurant Manager/Asst. Restaurant Manager to join our...

About the JobCareer Horizons is a pioneer in the tech services industry, offering innovative solutions to businesses worldwide. We are currently seeking a seasoned professional to lead our customer support operations.ResponsibilitiesThe successful candidate will be responsible for:Developing and implementing customer experience strategies.Leading a team of...

Customer Service FocusWe strive to provide exceptional customer service, ensuring that every interaction is memorable and exceeds expectations. As an Outlet Supervisor, you will be responsible for delivering outstanding customer experiences, handling inquiries, and resolving issues promptly.Key ResponsibilitiesDeliver exceptional customer service and...

Job ResponsibilityRespond promptly to customer inquiries via various communication channels like phone, WhatsApp, and email.Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible.Collaborate with relevant departments to resolve complex problems and ensure timely solutions.Maintain accurate and organized...

ZUS Coffee is seeking a skilled Customer Experience Manager to lead our CRM operations and enhance customer engagement. As a key member of our team, you will be responsible for planning and executing personalized marketing campaigns, managing our Customer Data Platform (CDP), and analyzing campaign performance to inform data-driven decisions.About the...

Job DescriptionThe Customer Experience Designer will be responsible for designing and implementing business processes to enhance the overall customer experience. This includes analyzing existing Customer Support processes and identifying areas for improvement. The ideal candidate will have a strong understanding of customer support systems and technologies,...

Customer Experience Lead (Subway Matahari Mall)We are seeking a Customer Experience Lead to join our team. The ideal candidate should have a passion for delivering exceptional customer service and a strong background in QSR operations.About Us:A&W (Malaysia) Sdn Bhd is a leading quick service restaurant chain in Malaysia.Our mission is to provide excellent...

Royal Canin is a company that aims to be the leader in Health Through Nutrition, creating a better world for pets. To achieve this goal, we need an individual who can bridge the gap between our physical and digital presence, ensuring a seamless experience for pet owners across multiple touchpoints.Key Responsibilities:Develop and execute a comprehensive...

Job ResponsibilitiesAs a member of our sales team, you will be responsible for:Providing expert consultation to both online and walk-in customers, helping them find the perfect jewelry piece for their special moments.Delivering top-notch customer experiences by providing personalized recommendations.Working with a passionate team to create unforgettable...

We are searching for an accomplished Customer Experience Representative to join our team at Teleperformance. As a Customer Success Specialist, you will serve as the primary interface between our organization and clients, delivering outstanding customer experiences.Main ResponsibilitiesProvide clear and concise guidance to customers on available self-service...

About the RoleWe are seeking a skilled Customer Experience Transformation Lead to join our team at Sime Darby Property. This is an exciting opportunity for a seasoned professional to drive cultural transformation and lead initiatives that foster a customer-first mindset within our organization. Key ResponsibilitiesDevelop and execute CX cultural...