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Customer Experience Director

1 week ago

Petaling Jaya, Selangor, Malaysia Frasers Group Full time

Are you a motivated and experienced professional looking for a new challenge? Do you have a proven track record of managing teams, leading change initiatives, and driving business growth? We are seeking a Leadership and Development Coach to join our customer service team and help us achieve our goals.

About the Role
  • Coach and develop customer service advisors to achieve their full potential and meet productivity, quality, and adherence standards.
  • Identify areas for improvement and develop strategies to enhance the customer experience.

This is an excellent opportunity for someone who wants to make a real difference in people's lives. If you have experience in leadership, coaching, and development, we encourage you to apply.