Customer Experience Representative
1 week ago
The role of a Customer Success Specialist at Teleperformance is to provide exceptional support to customers through various communication channels, ensuring their needs are met and exceeded.
CSS represents the brand, maintaining a positive, empathetic, and professional attitude towards customers at all times. This involves handling customer concerns positively and professionally, interacting, supporting, and reporting issues on behalf of our customers.
Key responsibilities include supporting customers with placing online orders, providing timely assistance through available channels (inbound phone calls and email), processing payments, and safeguarding customer personal and financial data.
A Customer Success Specialist is also expected to work harmoniously with other team members to identify better ways of working, promoting a culture of continuously improving the customer support experience.
Maintaining and improving quality of service by sharing suggestions and recommendations is essential for this role, as well as keeping job knowledge and skills up-to-date by attending training and continuously learning.
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Customer Experience Representative
6 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeInbound Sales Representative (English Speaker) - Cs Exp NeededWe are seeking a highly motivated and results-driven Inbound Sales Representative to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd. As an Inbound Sales Representative, you will be responsible for handling incoming calls while maintaining strong sales and customer experience throughout the...
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Customer Experience Representative
7 days ago
Petaling Jaya, Selangor, Malaysia H&M group Full timeAbout the JobWe're seeking a Customer Experience Representative to join our team at H&M Group. As a key member of our sales team, you will deliver exceptional customer service and create memorable shopping experiences.You'll work closely with your colleagues to provide high-quality service, process deliveries, and maintain a well-organized store...
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Customer Experience Representative
1 week ago
Petaling Jaya, Selangor, Malaysia FedEx Group Full timeJob Overview: FedEx Group is seeking a talented Customer Experience Representative to join our team. In this role, you will be the first point of contact for customers, providing timely assistance and resolutions to their inquiries and issues.">About the Role: As a Client Support Specialist, you will be responsible for managing customer cases and service...
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Customer Experience Representative
2 weeks ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeF. Hoffmann-La Roche AG is a leading healthcare company that aims to improve people's lives by developing innovative medical solutions. We are passionate about transforming patients' lives and believe it's urgent to deliver medical solutions right now – even as we develop innovations for the future.About the JobWe are looking for a Customer Experience...
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Petaling Jaya, Selangor, Malaysia Evguru Full timeWe are looking for a talented Customer Experience and Sales Representative to join our team at Evguru. The successful candidate will be responsible for delivering exceptional customer experiences, engaging with potential new customers through online platforms, and expanding our market reach.Key responsibilities include responding to customer inquiries via...
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Sales and Customer Experience Representative
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob SummaryWe are seeking a highly motivated and results-driven Sales and Customer Experience Representative to join our team at Teleperformance. In this role, you will be responsible for providing exceptional customer service and sales support to clients through various communication channels.About the RoleThe successful candidate will have excellent...
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Customer Service Representative
4 days ago
Petaling Jaya, Selangor, Malaysia Carsome Full timeAbout the RoleThis position is ideal for individuals who excel in customer-facing roles and possess excellent communication skills. As an Executive Customer Service representative at Carsome, you will engage with customers, set up test drive appointments, and handle sales inquiries while prioritizing customer satisfaction.
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Sales and Customer Experience Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are seeking an experienced Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for handling customer inquiries, addressing their concerns, and providing solutions to their problems.About the Role:The ideal candidate will have excellent communication skills, be able to multitask in a fast-paced...
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Customer Experience Manager
1 week ago
Petaling Jaya, Selangor, Malaysia Wunderbath Full time**Job Summary:**We are seeking a highly skilled Customer Experience Manager to join our team at Wunderbath. As a key member of our sales and design team, you will be responsible for handling sales inquiries, projects, and proposals while working directly with our founder.This role is ideal for individuals who are creative, enjoy chatting with people, and...
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Customer Service Representative
2 weeks ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeCompany OverviewAgensi Pekerjaan JobScoper Sdn. Bhd. is a leading recruitment agency committed to providing exceptional staffing solutions. We are seeking highly motivated and skilled individuals to join our team as Customer Service Representatives.
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Customer Service Representative
8 hours ago
Petaling Jaya, Selangor, Malaysia TASQ Staffing Solutions Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at TASQ Staffing Solutions. In this role, you will be the primary point of contact for customers, handling their inquiries, concerns, and feedback in a timely and professional manner.You will work closely with our team to ensure that customer satisfaction is exceeded, and...
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Customer Service Representative
1 week ago
Petaling Jaya, Selangor, Malaysia Federal Express, Inc. Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients through various communication channels.Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
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Sales and Customer Experience Representative
6 days ago
Petaling Jaya, Selangor, Malaysia Astrafamily Full timeAstra Family is seeking a highly organized and customer-oriented Retail Assistant to join our team. In this role, you will be responsible for providing excellent customer service, maintaining store standards, and assisting with daily operations. This is an excellent opportunity for a motivated and enthusiastic individual to develop their skills and...
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Customer Service Representative
2 weeks ago
Petaling Jaya, Selangor, Malaysia Love, Bonito Full timeWe are seeking a Customer Service Representative to join our dynamic team at Love, Bonito. As a key member of our retail operations, you will be responsible for creating seamless shopping experiences and ensuring all merchandise is available in all colours, sizes, and quantities on the sales floor.ResponsibilitiesProvide a seamless shopping experience and...
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Customer Service Representative
4 days ago
Petaling Jaya, Selangor, Malaysia Toyota Capital Malaysia Sdn. Bhd. Full time**Job Description**We are seeking a skilled Customer Service Representative to join our team at Toyota Capital Malaysia Sdn. Bhd.Your primary responsibility will be to attend outbound and inbound calls, provide excellent services to meet customer expectations, and handle complaints effectively with confidence.You will also be responsible for performing...
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Customer Experience Associate
3 weeks ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeImportant Notice: Beware of Recruitment ScamsWe are aware of fraudulent activities where individuals pose as Roche representatives. To protect yourself, please note that Official Communication Channels are only via email addresses ending in @roche.com or @gene.com. Emails from similar but non-official domains are scams. Be wary of poorly written emails or...
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Senior Customer Experience Manager
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeCompany Overview:We are Teleperformance, a global leader in outsourced customer experience management. Our mission is to make businesses successful by delivering exceptional customer experiences. We are seeking an experienced Team Lead to join our team and drive business growth through excellent customer service.Responsibilities:Lead a high-performing team...
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Customer Experience
2 weeks ago
Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeWelcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...
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Customer Experience Ambassador
2 weeks ago
Petaling Jaya, Selangor, Malaysia Mandom (Malaysia) Sdn Bhd Full timeAs a Sales Representative, you will play a critical role in driving sales growth by ensuring product displays are effective and promotions are well-implemented. You will also provide valuable feedback on market displays and assist with new store setups.Main ResponsibilitiesDevelop and implement visually appealing product displays that drive sales...
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Customer Service Representative
8 hours ago
Petaling Jaya, Selangor, Malaysia Hong Leong Bank Full timeAt Hong Leong Bank, we are seeking a talented individual to join our team as a Customer Service Representative. This role is perfect for someone who is passionate about delivering exceptional customer service and has excellent communication skills.The successful candidate will be responsible for attending incoming calls, responding to customer inquiries, and...