Director of Catering

1 week ago


Petaling Jaya, Selangor, Malaysia Le Méridien Petaling Jaya Full time

Under the general guidance and supervision of the Director of Sales and Marketing and within the limits of hotel policies and procedures, the Director of Sales Centre/Director of Catering will oversee and direct all aspects of the Events department including administration, planning and MICE sales solicitation.

CANDIDATE PROFILE

Education And Experience

Diploma or Degree in Events Management, Hospitality Management, Business or equivalent with minimum 2 years' solid experience in the role of Director of Catering / Sales Centre, preferably with a 5-star international property. Candidates with experience in Le Meridien or Marriott International properties are preferred.

CORE WORK ACTIVITIES

  1. Oversee day-to-day running of the department sales and operational efforts of all team members in the department, with specific responsibility for directing sales, event coordination, training, implementation of action plans, strategies set forth in the business plan.
  2. Ensure that all Events sales personnel fully understand their role in developing business in the MICE business.
  3. Ensures appropriate efforts are expanded by Events team on the solicitation and development of active accounts, prospect accounts, postpone, cancelled or lost accounts.
  4. Engage with meeting planners in-house to maintain a good client relationship and to solicit for more future businesses.
  5. To be fully aware of the potential and buying decisions of all key accounts, competitive information on rates and volume to allow for specific strategic planning related to such accounts.
  6. Analyse market changes and implement programs to meet the changes.
  7. To ensure Le Meridien Petaling Jaya Hotel is preferred hotel for corporate, government, diplomatic, socials, MICE, and weddings events or meetings in Petaling Jaya.
  8. Direct all sales activities of Events team to ensure that they meet the goals of the business plan
  9. Fully responsible for business development target of MICE business for the hotel.
  10. Coordinate customer's requirements with other departments to achieve maximum guest satisfaction and profitability for the hotel.
  11. Attend all major functions hosted by the hotel to promote MICE.
  12. Assist and support Events team in all aspect of negotiation and closing of major events for the hotel.
  13. To constantly monitor the progress and provide feedback to DOSM and implement action plans for improvement.
  14. Analyse market changes i.e. MICE business trends, economy impact, inflation of foreign currencies.
Seniority level

Director

Employment type

Full-time

Job function

Food and Beverage Services and Hotels and Motels

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