Product Specialist, Central

3 days ago


Petaling Jaya, Selangor, Malaysia J&J Family of Companies Full time

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J&J Family of Companies Product Specialist, Central in Petaling Jaya, Malaysia

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com.

Job Function: MedTech Sales

Job Sub Function: Clinical Sales – Surgeons (Commission)

Job Category: Business Enablement/Support

Job Description:

  1. Analyze territory and set realistic, attainable sales objectives.
  2. Obtain market information to help the company identify opportunities and threats in the market.
  3. Provide monthly report to Sales Manager/Senior Sales Manager/Franchise Manager/Franchise Director and submit all required information requested by management in a prompt and orderly fashion.
  4. Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a thorough understanding of competitive products.
  5. Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilize promotional support materials during sales calls.
  6. Develop and implement an effective and efficient territory sales and coverage plan to achieve penetration, conversion, and upgrade objectives.
  7. Present a neat personal appearance to customers as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
  8. Create a quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
  9. Incorporate health and safety guidelines in all work activities.
  10. Create a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
  11. Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Companies.
  12. Manage the development and servicing of Specialty accounts to achieve sales objectives.
  13. Identify, classify, and acquire new accounts.
  14. Monitor progress and verify corrective action has been initiated when necessary.
  15. Collect and analyze feedback on customers, promotional programs, and environmental changes.
  16. Resolve difficult problems and customer complaints.
  17. Maintain relationships with key customers.
  18. Manage and lead ad-hoc projects that are assigned.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

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