Customer Experience Specialist
5 days ago
A&W (Malaysia) Sdn Bhd is a well-established quick-service restaurant chain with a reputation for serving high-quality food and providing excellent customer service. We are committed to creating a positive work environment that fosters employee growth and development.
Job SummaryWe are seeking a Restaurant Manager/Asst. Restaurant Manager to join our team. The successful candidate will have a strong background in QSR operations, excellent leadership skills, and the ability to work effectively in a fast-paced environment.
Responsibilities- Supervise and train team members to meet sales targets and improve customer satisfaction.
- Oversee food preparation, inventory management, and supply chain logistics to ensure efficient kitchen operations.
- Foster positive relationships with customers, address concerns, and implement strategies to increase customer loyalty.
- Minimum 2 years of relevant experience in QSR and supervisory roles.
- Fresh graduates welcome to apply for Manager-in-Training role; minimum SPM qualification required.
- Computer knowledge in Microsoft Office, problem-solving skills, ability to multitask, and good communication skills.
- EPF and SOCSO benefits included.
- Competitive salary and benefits package.
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Sales and Customer Experience Specialist
16 hours ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeThe Teleperformance team is looking for a highly skilled Sales and Customer Experience Specialist to join our dynamic team.About the RoleWe are seeking an experienced Inbound Sales Representative to provide timely support to customers through available communication channels. As a Sales and Customer Experience Specialist, you will be responsible for...
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Senior Customer Experience Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Experience Specialist to join our Global CX Strategy & Ops team. As a key member of our team, you will provide advanced support for complex customer issues, partnering closely with Regional and Global CX peers and leads.As a subject matter expert over all WBD products/services available in their...
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Customer Experience Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia RPG Commerce Full timeCompany OverviewRPG Commerce is a leading direct-to-consumer social e-commerce company dedicated to building cutting-edge everyday essentials. Founded in 2017, our company has grown rapidly and currently carries an in-house brand portfolio of brands, including MONTIGO and OIYO.We are committed to providing high-quality products to our customers, and our team...
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Fitness Experience Specialist
16 hours ago
Petaling Jaya, Selangor, Malaysia Nirvana Asia Full timeJob SummaryNirvana Asia is looking for a highly motivated and customer-focused Fitness Experience Specialist to join our team. As a key member of our sales and services team, you will be responsible for delivering exceptional customer experiences, building strong relationships with members, and driving sales growth.About Nirvana AsiaNirvana Asia is a leading...
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Customer Experience Quality Specialist
5 days ago
Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeThis is an exciting opportunity to join Daythree Business Services Sdn Bhd as a Customer Experience Quality Specialist. The ideal candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Proficiency in both Chinese Mandarin and English (both verbal and written) is...
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Sales and Customer Experience Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia HLA Full timeHLA ConceptHLA is a concept store that offers a unique shopping experience for our customers. We provide a wide range of products, from fashion apparel to home goods, and strive to create a welcoming atmosphere that makes our customers feel at home. Salary StructureOur salary structure includes a basic salary ranging from RM 3,000 to RM 4,500 per month, as...
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Customer Experience Specialist
1 day ago
Petaling Jaya, Selangor, Malaysia Muqmeen Full timeJob FunctionMuqmeen Group is seeking a skilled Digital Marketing Executive to fill a key role in our marketing team.This position requires a strong understanding of digital marketing principles and practices.You will be responsible for developing and executing digital marketing strategies that drive business growth and revenue.You will analyze market trends...
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Customer Service Specialist
1 day ago
Petaling Jaya, Selangor, Malaysia Aeco Full timeWe are seeking a Customer Service Specialist to join our team at AECO Technologies (M) Sdn Bhd. This individual will be responsible for providing top-notch customer support, handling customer inquiries, and resolving issues efficiently.Key QualificationsBasic English and Bahasa Malaysia communication skills.Minimum SPM qualification.Prior sales experience or...
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Customer Service Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia BERRY'S CAKE HOUSE SDN BHD Full timeCustomer Service SpecialistAre you passionate about delivering exceptional customer experiences? Do you have a flair for sales and a knack for building strong relationships? If so, we want to hear from you! As a Customer Service Specialist at BERRY'S CAKE HOUSE SDN BHD, you will play a critical role in ensuring that every customer interaction is memorable...
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Senior Specialist, Customer Experience Lead
2 days ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeAt ZUS Coffee, we are seeking a skilled Senior Specialist, Customer Happiness to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Job RequirementsA minimum of 3 years in a customer support role, with at least 1 year in a senior or leadership capacity.Strong...
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Customer Service Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Summitnext Full timeJoin to apply for the Customer Service Specialist role at SummitNext.Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service and support to our clients. You will serve as the main point of contact for all...
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Customer Experience
2 days ago
Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeWelcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...
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Customer Experience Lead
5 days ago
Petaling Jaya, Selangor, Malaysia Kenny Hills Hospitality Group Full timeWe are seeking a highly skilled Customer Experience Lead to join our team at Kenny Hills Hospitality Group. As a key member of our customer experience team, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty across our outlets.The ideal candidate will have a strong background in customer...
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Employee Experience Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia SD Guthrie Berhad Full timeWe are seeking an experienced Employee Experience Specialist to join our team at SD Guthrie Berhad. As a key member of our Human Resources department, you will play a crucial role in enhancing the overall employee experience across our organization.Key Responsibilities:Implement strategies to improve employee satisfaction and engagementDesign and administer...
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Customer Experience Designer
5 days ago
Petaling Jaya, Selangor, Malaysia GXbank Full timeJob DescriptionThe Customer Experience Designer will be responsible for designing and implementing business processes to enhance the overall customer experience. This includes analyzing existing Customer Support processes and identifying areas for improvement. The ideal candidate will have a strong understanding of customer support systems and technologies,...
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Customer Experience Lead
5 days ago
Petaling Jaya, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full timeCustomer Experience Lead (Subway Matahari Mall)We are seeking a Customer Experience Lead to join our team. The ideal candidate should have a passion for delivering exceptional customer service and a strong background in QSR operations.About Us:A&W (Malaysia) Sdn Bhd is a leading quick service restaurant chain in Malaysia.Our mission is to provide excellent...
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Customer Experience Representative
2 days ago
Petaling Jaya, Selangor, Malaysia Artiq Air Full timeThis internship opportunity at Artiq Air offers a chance to develop hands-on experience with customer service and business partnerships in the air conditioning installation process.Key ResponsibilitiesTo act as a liaison person between Business Partners and customers regarding the Cuckoo Air Conditioning rent-to-own program.To effectively manage installation...
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Customer Experience Coordinator
16 hours ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are looking for a talented and dedicated individual to fill the position of Onboarding Executive at Agensi Pekerjaan JobScoper Sdn. Bhd.Job Overview:This role plays a critical part in ensuring our customers receive exceptional service from the moment they engage with us. As an Onboarding Executive, you will be responsible for delivering world-class...
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Sales and Customer Experience Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeJob OverviewThis role is for an Incoming Call Representative who will handle inbound calls, offer solutions, and troubleshoot product issues while meeting performance metrics.The ideal candidate will enjoy interacting with customers and driving sales in a dynamic environment.
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Customer Experience Expert
4 days ago
Petaling Jaya, Selangor, Malaysia Zcova Sdn Bhd Full timeJob ResponsibilitiesAs a member of our sales team, you will be responsible for:Providing expert consultation to both online and walk-in customers, helping them find the perfect jewelry piece for their special moments.Delivering top-notch customer experiences by providing personalized recommendations.Working with a passionate team to create unforgettable...