Customer Service Specialist

4 days ago


Petaling Jaya, Selangor, Malaysia BERRY'S CAKE HOUSE SDN BHD Full time

Customer Service Specialist

Are you passionate about delivering exceptional customer experiences? Do you have a flair for sales and a knack for building strong relationships? If so, we want to hear from you As a Customer Service Specialist at BERRY'S CAKE HOUSE SDN BHD, you will play a critical role in ensuring that every customer interaction is memorable and leaves a lasting impression.

About the Role:

  • Develop and maintain strong relationships with customers through proactive outreach and follow-up.
  • Anticipate and address customer needs and concerns promptly and professionally.
  • Collaborate with colleagues to drive sales growth and achieve business objectives.
  • Participate in ongoing training and development programs to enhance skills and knowledge.
  • Contribute to the development of new products and services that meet customer needs and preferences.

Requirements:

  • Degree in Business Administration or related field.
  • Minimum 3 years of experience in customer-facing role or sales.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Familiarity with customer relationship management software.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Recognition and rewards for outstanding performance.
  • Flexible scheduling and paid time off.
  • Discounts on merchandise and services.


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