Customer Service Specialist
4 days ago
Customer Service Specialist
Are you passionate about delivering exceptional customer experiences? Do you have a flair for sales and a knack for building strong relationships? If so, we want to hear from you As a Customer Service Specialist at BERRY'S CAKE HOUSE SDN BHD, you will play a critical role in ensuring that every customer interaction is memorable and leaves a lasting impression.
About the Role:
- Develop and maintain strong relationships with customers through proactive outreach and follow-up.
- Anticipate and address customer needs and concerns promptly and professionally.
- Collaborate with colleagues to drive sales growth and achieve business objectives.
- Participate in ongoing training and development programs to enhance skills and knowledge.
- Contribute to the development of new products and services that meet customer needs and preferences.
Requirements:
- Degree in Business Administration or related field.
- Minimum 3 years of experience in customer-facing role or sales.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Familiarity with customer relationship management software.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Recognition and rewards for outstanding performance.
- Flexible scheduling and paid time off.
- Discounts on merchandise and services.
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