Support Services Specialist
6 days ago
GXBank aims to leverage technology and innovation to serve the financial needs of individuals and businesses.
The Support Services Specialist will be responsible for delivering high-quality professional services to customers.
Key Responsibilities:
- Provide exceptional support via voice, live chat, email, social media, L1 and L2 support.
- Meet individual and team performance metrics.
- Collaborate closely with internal teams to deliver customer support initiatives.
Requirements:
- At least 2 years' experience in a Contact Centre/Customer Service in financial institutions.
- Tertiary education and proficiency in required languages.
- Ability to work in a high-volume environment.
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