Customer Experience Quality Specialist

Job OverviewZUS Coffee is seeking a highly skilled Senior Specialist, Customer Happiness to drive improvements and ensure customers always feel valued and heard.

Job OverviewThis role is a key part of our quality assurance team, focused on supplier management and food safety. As a Quality Assurance Specialist at ZUS Coffee, you will work closely with suppliers to ensure high product standards and tackle any issues—making a direct impact on food quality.Key ResponsibilitiesWe are seeking an experienced Quality...

At ZUS Coffee, we are seeking a skilled Senior Specialist, Customer Happiness to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Job RequirementsA minimum of 3 years in a customer support role, with at least 1 year in a senior or leadership capacity.Strong...

Job Summary:We are seeking a Site Quality Control Specialist to join our team at ZACKLIM FLAT FLOOR SPECIALIST SDN BHD. As a key member of our team, you will be responsible for ensuring the quality of our work meets the highest standards. Your responsibilities will include conducting floor measurements at site, preparing reports on site data collection, and...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

About the RoleWe are looking for a Quality Assurance Specialist to lead our supplier quality management program. The ideal candidate will have a strong background in food safety and quality assurance, with excellent communication and interpersonal skills.

Key Job AspectsThis role requires a Restaurant Manager/Asst. Restaurant Manager to lead our teams and drive business success.Responsibilities and TasksManage restaurant staff, ensuring excellent customer service and high-quality food preparation.Develop and implement strategies to drive sales growth, increase customer satisfaction, and enhance brand...

Job DescriptionWe are seeking a seasoned customer support professional to fill the role of Senior Specialist, Customer Happiness at ZUS Coffee. As a key member of our team, you will be responsible for ensuring that our customers receive outstanding service and support.Main TasksManage and resolve complex customer complaints and concerns.Develop and maintain...

Job OverviewZUS Coffee is seeking a dedicated and experienced Quality Assurance Specialist to join our team. As a key member of our quality assurance department, you will be responsible for ensuring the highest standards of product safety and quality.Key ResponsibilitiesManage supplier relationships and conduct regular audits to ensure compliance with food...

Job OverviewZUS Coffee is seeking a skilled Quality Assurance Specialist to join our team. This role involves ensuring the quality and safety of our products, as well as maintaining strong relationships with suppliers.About the RoleThe ideal candidate will have a Bachelor's Degree in Food Science and Technology or a related field, with a minimum of 3 years...

The Teleperformance team is looking for a highly skilled Sales and Customer Experience Specialist to join our dynamic team.About the RoleWe are seeking an experienced Inbound Sales Representative to provide timely support to customers through available communication channels. As a Sales and Customer Experience Specialist, you will be responsible for...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Associate IV to join our team at Conduent. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and wants to make a meaningful contribution to our organization.The successful candidate will be responsible for supporting...

ZUS Coffee is seeking a skilled Lead Customer Support Specialist to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Key ResponsibilitiesProvide guidance and support to junior team members in resolving customer issues.Track and analyze customer service metrics...

Job DescriptionThis role is designed to support the delivery of exceptional customer experiences across various touchpoints. As a Customer Care Analyst I, you will be responsible for managing and processing customer orders, providing phone and email support, and collaborating with internal stakeholders to resolve issues.The ideal candidate will possess...

About the RoleWe are looking for a talented Operational Excellence Specialist to join our team at Conduent. This is an exciting opportunity for someone who is passionate about delivering high-quality customer experiences and wants to contribute to our organization's success.The successful candidate will be responsible for ensuring quality execution from...

Company OverviewRPG Commerce is a leading direct-to-consumer social e-commerce company dedicated to building cutting-edge everyday essentials. Founded in 2017, our company has grown rapidly and currently carries an in-house brand portfolio of brands, including MONTIGO and OIYO.We are committed to providing high-quality products to our customers, and our team...

Our TeamNielsenIQ is committed to fostering a diverse and inclusive workplace culture. We believe in the importance of collaboration, innovation, and continuous learning.We are seeking a highly motivated and detail-oriented Data Processing Specialist to join our team. The ideal candidate will have a strong background in data analysis, excellent communication...

About UsA&W (Malaysia) Sdn Bhd is a well-established quick-service restaurant chain with a reputation for serving high-quality food and providing excellent customer service. We are committed to creating a positive work environment that fosters employee growth and development.Job SummaryWe are seeking a Restaurant Manager/Asst. Restaurant Manager to join our...

We are seeking a Quality Assurance Customer Service Expert to join our team at Daythree Business Services Sdn Bhd. The successful candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Excellent communication and data analysis skills are required.DutiesRegular...

ZUS Coffee is seeking a skilled Customer Experience Manager to lead our CRM operations and enhance customer engagement. As a key member of our team, you will be responsible for planning and executing personalized marketing campaigns, managing our Customer Data Platform (CDP), and analyzing campaign performance to inform data-driven decisions.About the...