Customer Experience Professional

We are looking for a talented CUSTOMER EXPERIENCE PROFESSIONAL to help us deliver exceptional service to our clients. As a key member of our team, you will be responsible for developing and executing corporate wellness campaigns and events.Key Skills and Qualifications:1-2 years of experience in customer success, account management, or a client-facing...

Job DescriptionWe are seeking a seasoned customer support professional to fill the role of Senior Specialist, Customer Happiness at ZUS Coffee. As a key member of our team, you will be responsible for ensuring that our customers receive outstanding service and support.Main TasksManage and resolve complex customer complaints and concerns.Develop and maintain...

ZUS Coffee is seeking a skilled Customer Experience Manager to lead our CRM operations and enhance customer engagement. As a key member of our team, you will be responsible for planning and executing personalized marketing campaigns, managing our Customer Data Platform (CDP), and analyzing campaign performance to inform data-driven decisions.About the...

This role involves driving customer satisfaction and loyalty through effective management of CRM activities.Key ResponsibilitiesDevelop and execute personalized marketing campaigns to enhance customer experiences.Manage daily operations on dedicated customer data platforms, ensuring seamless segmentation, journey testing, and troubleshooting.Leverage CDP...

Key Job AspectsThis role requires a Restaurant Manager/Asst. Restaurant Manager to lead our teams and drive business success.Responsibilities and TasksManage restaurant staff, ensuring excellent customer service and high-quality food preparation.Develop and implement strategies to drive sales growth, increase customer satisfaction, and enhance brand...

At Daythree Business Services Sdn Bhd, we are committed to delivering exceptional customer experiences.The ideal candidate will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.We are looking for a skilled and patient individual who can provide top-notch service and maintain positive relationships with...

At ZUS Coffee, we are seeking a skilled Senior Specialist, Customer Happiness to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Job RequirementsA minimum of 3 years in a customer support role, with at least 1 year in a senior or leadership capacity.Strong...

Job OverviewZUS Coffee is seeking a highly skilled Senior Specialist, Customer Happiness to drive improvements and ensure customers always feel valued and heard.

This job is Assistant Manager, Customer Experience. You might like this job because you get to lead customer happiness projects, optimize support processes, collaborate with various teams, track project performance, and enhance overall customer experience.ResponsibilitiesLead, coordinate, and manage customer happiness projects from inception to completion,...

Job SummaryWe are seeking a highly skilled and dedicated Customer Support Executive to join our team at CTE Computer Centre Sdn Bhd.About the RoleThis is a unique opportunity for individuals who enjoy working with customers, resolving issues efficiently, and providing excellent service.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries...

This is an exciting opportunity to join Daythree Business Services Sdn Bhd as a Customer Experience Quality Specialist. The ideal candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Proficiency in both Chinese Mandarin and English (both verbal and written) is...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

Job SummaryAt ZUS Coffee, we are passionate about delivering exceptional customer experiences through our high-quality products and services. As Assistant Manager, Customer Experience, you will play a key role in achieving this goal by leading customer happiness projects and optimizing support processes.Key Responsibilities- Develop and implement solutions...

Company OverviewZUS Coffee is a leading coffee chain in Malaysia, committed to delivering exceptional customer experiences through our high-quality products and services.SalaryWe offer competitive salaries and benefits packages to attract and retain top talent in the industry.Job DescriptionThe Assistant Manager, Customer Experience will be responsible for...

About the JobCareer Horizons is a pioneer in the tech services industry, offering innovative solutions to businesses worldwide. We are currently seeking a seasoned professional to lead our customer support operations.ResponsibilitiesThe successful candidate will be responsible for:Developing and implementing customer experience strategies.Leading a team of...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

Job OverviewTo drive continuous service improvement, we seek a seasoned professional to lead the Voice of Customer (VoC) and Insights function. This role ensures that customer feedback is collected, analyzed, and translated into actionable service enhancements.The ideal candidate will possess strong leadership skills, excellent analytical capabilities, and a...

Are you a motivated and experienced professional looking for a new challenge? Do you have a proven track record of managing teams, leading change initiatives, and driving business growth? We are seeking a Leadership and Development Coach to join our customer service team and help us achieve our goals.About the RoleCoach and develop customer service advisors...

We're looking for a talented and motivated individual to join our team as a Help Desk Analyst. In this role, you'll have the opportunity to make a meaningful impact on our customers' experiences and contribute to the success of our organization.Key Responsibilities:Manage and resolve customer complaints in a professional manner.Develop and maintain...

Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; TrackingResponsible for ensuring exceptional customer service by providing timely assistance and resolving issues with professionalism and...