Senior Specialist, Customer Experience Lead

Job OverviewZUS Coffee is seeking a highly skilled Senior Specialist, Customer Happiness to drive improvements and ensure customers always feel valued and heard.

Job DescriptionWe are seeking a seasoned customer support professional to fill the role of Senior Specialist, Customer Happiness at ZUS Coffee. As a key member of our team, you will be responsible for ensuring that our customers receive outstanding service and support.Main TasksManage and resolve complex customer complaints and concerns.Develop and maintain...

Job OverviewWe are seeking a Senior Specialist, Customer Happiness to join our team at ZUS Coffee. As a key member of our customer support team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead complex customer inquiries and escalations with professionalism and efficiency.Provide...

About the RoleWe are seeking a highly skilled Senior Customer Experience Specialist to join our Global CX Strategy & Ops team. As a key member of our team, you will provide advanced support for complex customer issues, partnering closely with Regional and Global CX peers and leads.As a subject matter expert over all WBD products/services available in their...

Key Job AspectsThis role requires a Restaurant Manager/Asst. Restaurant Manager to lead our teams and drive business success.Responsibilities and TasksManage restaurant staff, ensuring excellent customer service and high-quality food preparation.Develop and implement strategies to drive sales growth, increase customer satisfaction, and enhance brand...

This is an exciting opportunity to join Daythree Business Services Sdn Bhd as a Customer Experience Quality Specialist. The ideal candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Proficiency in both Chinese Mandarin and English (both verbal and written) is...

ZUS Coffee is seeking a skilled Lead Customer Support Specialist to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Key ResponsibilitiesProvide guidance and support to junior team members in resolving customer issues.Track and analyze customer service metrics...

This job is about being a Senior Specialist in Customer Happiness. You'll tackle tough customer issues and help train your team. You might like this job because you'll drive improvements and ensure customers always feel valued and heard.Handle complex customer inquiries and escalations with professionalism and efficiency.Provide guidance and support to...

Company OverviewZUS Coffee is a leading coffee chain in Malaysia, committed to delivering exceptional customer experiences through our high-quality products and services.SalaryWe offer competitive salaries and benefits packages to attract and retain top talent in the industry.Job DescriptionThe Assistant Manager, Customer Experience will be responsible for...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

Customer Experience Lead (Subway Matahari Mall)We are seeking a Customer Experience Lead to join our team. The ideal candidate should have a passion for delivering exceptional customer service and a strong background in QSR operations.About Us:A&W (Malaysia) Sdn Bhd is a leading quick service restaurant chain in Malaysia.Our mission is to provide excellent...

We are seeking a highly skilled and motivated Customer Service Technical Lead to join our team in Malaysia. As a key member of our IT department, you will be responsible for providing technical support to clients, troubleshooting and resolving issues, and ensuring customer satisfaction.The ideal candidate will have excellent leadership and communication...

We are seeking a highly skilled Customer Experience Lead to join our team at Kenny Hills Hospitality Group. As a key member of our customer experience team, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty across our outlets.The ideal candidate will have a strong background in customer...

We are looking for an experienced Customer Happiness Team Manager to lead our team and drive business growth through exceptional customer experiences. As a Senior Specialist, Customer Happiness, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.ResponsibilitiesManage a team of customer support...

About the RoleWe are seeking a highly skilled Senior Sales Specialist to join our team at ASSA ABLOY Global Solutions. As a key member of our sales team, you will be responsible for meeting and exceeding sales targets while building strong relationships with customers.Key ResponsibilitiesIdentify customer needs and market opportunities proactively to drive...

About the RoleThis job is about being a Senior Specialist in Customer Happiness. You'll tackle tough customer issues and help train your team.Handle complex customer inquiries and escalations with professionalism and efficiency.Provide guidance and support to junior team members in resolving customer issues.Key ResponsibilitiesWe're looking for someone who...

This job is Assistant Manager, Customer Experience. You might like this job because you get to lead customer happiness projects, optimize support processes, collaborate with various teams, track project performance, and enhance overall customer experience.ResponsibilitiesLead, coordinate, and manage customer happiness projects from inception to completion,...

Job OverviewTo drive continuous service improvement, we seek a seasoned professional to lead the Voice of Customer (VoC) and Insights function. This role ensures that customer feedback is collected, analyzed, and translated into actionable service enhancements.The ideal candidate will possess strong leadership skills, excellent analytical capabilities, and a...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Associate IV to join our team at Conduent. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and wants to make a meaningful contribution to our organization.The successful candidate will be responsible for supporting...

The Teleperformance team is looking for a highly skilled Sales and Customer Experience Specialist to join our dynamic team.About the RoleWe are seeking an experienced Inbound Sales Representative to provide timely support to customers through available communication channels. As a Sales and Customer Experience Specialist, you will be responsible for...