Sales and Service Expert for High-Value Luxury Products

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Richemont Full time

We are looking for a highly motivated and results-driven Sales and Service Expert to join our team at the Pavilion boutique in Kuala Lumpur. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving sales performance.

About the Role

This is a fantastic opportunity for a skilled sales professional to showcase their expertise and build strong relationships with clients. If you have a passion for luxury watches and excellent communication skills, we encourage you to apply.

Key Responsibilities
  • Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives.
  • Develop high watchmaking and bespoke sales through expert product knowledge and Maison history.
  • Assist clients with Customer Service needs, before or after sales.
  • Maintain brand's high standards.
Requirements
  • 5+ years of experience in watches or high-value luxury product sales preferred.
  • Strong understanding of Customer Service needs and customer priorities.
  • Excellent computer skills with SAP exposure a plus.
  • Excellent interpersonal and communication skills required.


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