Back Office Process Specialist

2 weeks ago


Petaling Jaya, Selangor, Malaysia Mettler-Toledo International Inc. Full time
Job Overview
Mettler Toledo International Inc. is seeking a detail-oriented individual to join our Regional Back-Office team as an Order Management Executive. As a key member of our team, you will play a crucial role in ensuring the efficient order-to-billing process.

About You
  • You are fluent in Korean and English (written and spoken).
  • You have basic knowledge in MS Office skills.
  • You possess good focus on details.
  • Experience in a similar position is an asset.
  • You are flexible to work during odd hours and public holidays.

Your Tasks & Responsibilities
  1. Acknowledge sales orders, service orders, and enter them into SAP according to agreed business logic, workflow, priority schedule, and local guidelines.
  2. Execute and manage order processing transactions accurately and promptly.
  3. Receive and carry out directions from team leaders.
  4. Demonstrate accuracy in work.
  5. Review documentation and follow established processes.
  6. Schedule work within set timeframes.
  7. Communicate with teams/peers and team leaders to optimize work completion.
  8. Achieve Key Performance Indicators (KPIs) and meet Development Plans.
  9. Support cost reduction and/or process improvement initiatives.


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