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Oilfield Industrial Service Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Baker Hughes Gruppe Full time

Empower Customer Success


As a Service Delivery Coordinator at Baker Hughes, you will play a critical role in empowering customer success by ensuring the successful delivery of production chemicals and services.



About the Role

The Service Delivery Coordinator will be responsible for coordinating and monitoring activities across organizational boundaries to ensure flawless execution, on-time delivery, and contract adherence for the supply of production chemicals and provision of production chemistry services.




  • Develop and execute plans to ensure successful job execution and timely completion.


  • Manage and coordinate resources to meet customer expectations and contract terms and conditions.


  • Foster strong relationships with customers and internal stakeholders to ensure seamless communication and collaboration.


  • Maintain accurate records and reports to track job progress and identify areas for improvement.




Key Responsibilities

Some of your key responsibilities will include:




  • Ensuring customer needs are met through effective communication and collaboration.


  • Identifying and mitigating risks to ensure successful job execution.


  • Developing and implementing process improvements to enhance efficiency and productivity.


  • Providing coaching and guidance to junior team members to ensure they have the necessary skills and knowledge.




Requirements

To be successful in this role, you will need:




  • A bachelor's degree in chemical engineering or science.


  • Minimum 5 years of prior experience working in upstream oil and gas operations.


  • Past and current technical experience in oil & gas chemical products.


  • Demonstrable relevant experience in supervision and coordination.


  • Excellent written and oral communication skills.