Process Optimization Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia PT Mitrausaha Indonesia Grup Full time

Join Funding Societies | Modalku, the leading digital financing platform in Southeast Asia, as a Process Optimization Specialist

We are committed to providing business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. As the largest SME digital financing platform in the region, we are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam.

We live by our core values:

  • Growth Mindset: Strive to become our best, most authentic selves.
  • Collaboration: Only by forging togetherness, we help each other succeed.
  • Innovation: Stay curious and reinvent ourselves through experimentation.
  • Action Focus: Create impact through bias for action and tangible results.
  • Customer Obsession: Build win-win relationships for the long-term by having a customer obsession.

In this role, you will oversee daily operations, improve and optimize existing processes, and ensure adherence to SOPs. You will also lead and develop a high-performing team, fostering collaboration and professional growth.

The ideal candidate has 5+ years of experience in operations, preferably in digital financing or fintech. They should possess strong leadership, problem-solving, and analytical skills. Prior experience in process automation will be an added advantage.

Key Responsibilities:

  • Oversight of daily operations and process optimization.
  • Team leadership and development.
  • Reporting and performance tracking.
  • Risk and compliance management.
  • Stakeholder management.

Requirements:

  • 5+ years of experience in operations, preferably in digital financing or fintech.
  • Strong leadership, problem-solving, and analytical skills.
  • Prior experience in process automation will be an added advantage.
  • Ability to work under pressure and manage multiple priorities.


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