I2C Operations Specialist
2 days ago
We are seeking a highly skilled I2C Operations Specialist to join our team at Danone. As an I2C Operations Specialist, you will be responsible for managing the efficiency, compliance, and timeliness of customer and vendor invoice processing, payment, and query resolution.
Key Responsibilities- Customer Payments Management: Clear customer payments-in on time, posting claims with the correct root cause, and performing regular and proactive dunning of non-paid invoices.
- Internal Investigations: Initiate and follow up on internal investigations on customer claims from Sales & Finance CBU, Supply Chain, and TTM team.
- Claim Resolution: Clear credit memos with payments if claims are justified or contact clients to obtain payment if claims are not justified.
- Solvency Checks: Manage solvency checks, credit limits by customer, and order manual release following CBS policy.
- TTM Management: Manage customer invoice processing and customer payments-out.
- Repayment Schedule: Daily management of an updated and accurate repayment schedule.
- Forecasting: Contribute to DTO forecast.
- Accruals: Contribute to the completeness and correctness of accruals at month-end and review the aging of accruals.
- Relationship Management: Ensure the development of a good relationship with customers and relevant functions in the CBU.
- Internal Control: Guarantee effective internal control in the assigned perimeter and contribute to implement actions plans.
- Education: University/College degree in accounting or finance-related fields.
- Experience: At least 4 years of accounts receivable/credit management/trade spending management-related experience.
- Skills: Good command of oral and written English, good computer skills (Excel, Word, PowerPoint), and understanding of SAP is a plus.
- Personal Qualities: Willingness to work on shift, solid background in FMCG industry (preferably beverage and nutrition business), take ownership, be proactive, open-minded, and good communication skills.
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