Process Manager
1 day ago
This position is at support staff level, reporting to Team Lead/Assistant Operations Manager/Operations Manager. The candidate is responsible for the daily operation in Corporate Mobile Operations (CMO).
A successful candidate is able to deliver a positive customer interaction, is dependable, seeks to learn, and is coachable.
Responsibilities include coordinating and processing New Mobile Applications, SIM Activation, Line Transfer, Port In, Activation of Value-Added Services (VASes), Re-contracting, etc. for Business segment customers.
- Perform billing queries, resolve billing issues, and make billing adjustments if required.
- Provide general customer service by answering Single Point of Contact/subscribers and Account managers' questions about multiple mobile product features.
- Document all actions provided to order taker via internal system CRM.
- Ensure Standard Operating Procedures (SOP) are properly followed and carried out.
- Meet Customer Experience targets set by management.
- Perform duties as assigned by the Superior.
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Insolvency Process Manager
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Process Improvement Manager
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Process Improvement Manager
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End-to-End Business Process Manager
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Accounting Process Manager
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OM Process Expert
1 day ago
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Order Processing Coordinator
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Accounting Process Specialist
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Process Automation Specialist
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Business Process Lead
2 days ago
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Administrative Process Lead
4 days ago
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Process Improvement Lead
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Petaling Jaya, Selangor, Malaysia AkzoNobel Full timeAbout UsAkzoNobel, a pioneer in the paints and coatings industry, has been delivering innovative solutions for over two centuries. Our portfolio of trusted brands, including Dulux, International, Sikkens, and Interpon, serves customers worldwide. With a presence in more than 150 countries, we utilize our expertise to make a positive impact on people's lives...
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Business Process Leader
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Petaling Jaya, Selangor, Malaysia PRASARANA MALAYSIA BERHAD Full timeJob OverviewAs a Business Process Leader, you will be responsible for driving business growth by streamlining processes and improving efficiency. This role involves managing compliance with PRIDE Policy and SOP, as well as leading cross-functional teams to achieve business objectives.This position requires strong leadership and strategic thinking skills, as...
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Process Expert
4 days ago
Petaling Jaya, Selangor, Malaysia Infosys Limited Full timeAbout the Role:As a Process Expert at Infosys Limited, you will play a crucial part in ensuring the seamless flow of financial operations. Your expertise in Record to Report (R2R) activities, including journal entries, reconciliations, and fixed assets management, will be highly valued.Key Responsibilities:Preparation and analysis of journal entries and...
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Claims Processing Expert
7 days ago
Petaling Jaya, Selangor, Malaysia QBE Insurance Group Limited Full timeClaims Processing ExpertThis is a unique opportunity for a skilled Claims Processing Expert to join QBE Insurance Group Limited. In this role, you will be responsible for managing the end-to-end claims process, from initial notification to settlement. Your expertise in motor claims handling and analytical skills will be instrumental in ensuring timely and...
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Transaction Processing Lead
2 days ago
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Compliance Process Manager
2 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeWe are seeking a skilled Financial Operations Specialist to join our Roche Services & Solutions organisation in Kuala Lumpur. As a key member of our team, you will provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region.The RoleYou will...
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Business Process Lead
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Petaling Jaya, Selangor, Malaysia Bjak Full timeAbout UsBjak is a pioneering force in the financial services sector, driven by a commitment to innovation and customer-centricity. Headquartered in Malaysia, we have established ourselves as a leading player in Southeast Asia, delivering a range of products and services that cater to the evolving needs of our customers.Position Overview:We are seeking an...