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IT Department Senior Officer

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Mizuho Bank (Malaysia) Berhad Full time
**Senior IT Officer - Business Analyst**

Mizuho Bank (Malaysia) Berhad is seeking a highly skilled and experienced Senior IT Officer to join our team as a Business Analyst.

Key Responsibilities:

  1. Project Management: Manage the full project lifecycle, encompassing scope definition, risk identification/mitigation, timescales, resource control and understanding the impact on process, people and technology.
  2. Software Support: Provide comprehensive software/application support including issue resolution, service requests and quality control.
  3. Stakeholder Management: Bridge the gap between stakeholders and vendors in functional solution design, ensuring clarity and guidance.
  4. Test Planning: Develop and execute test plans to verify IT application functionality.
  5. Project Prioritization: Analyze and prioritize projects, change requests, updating functional specifications accordingly.
  6. Compliance and Governance: Ensure compliance with policies, business rules and bank-wide standards (compliance, security, data governance).
  7. Business Continuity: Manage and support business continuity/disaster recovery (BCP/DRP) activities, including penetration test review and risk mitigation.

Requirements:

  1. Education: Candidate must possess at least a professional certificate / diploma / degree in Computer Science / Information Technology or equivalent.
  2. Experience: Minimum 3 years working experience in software development, support, IT project management or business analysis.
  3. Skills: Strong analytical, troubleshooting and problem-solving skills. Strong understanding of software development methodologies (e.g. Agile, Waterfall). Excellent communication, interpersonal and consultative skills. Innovative, creative and insightful mindset with strong analytical abilities.
  4. Technical Skills: Experience with SQL Server, Oracle, IIS, Windows Server. Basic knowledge/understanding of LAN/WAN, TCP/IP, firewall, etc. Experience with Agile/Scrum project management a plus. Knowledge and practical experience in computer programming (.Net, C#, MVC, API) and scripting language preferred.