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Customer Service Representative

2 weeks ago

Bandar Bukit Puchong, Malaysia The Living Depot Puchong Sdn. Bhd. - Hardware Shop Full time

At The Living Depot Puchong Sdn. Bhd. - Hardware Shop, we are seeking a highly skilled Customer Service Representative to join our team.

Job Description
  • Assisting Customers: Provide exceptional customer service by responding to customer inquiries, resolving issues, and offering product recommendations.
  • Stock Arrangement: Maintain a well-organized store environment by arranging products in a visually appealing manner, ensuring easy navigation for customers.
  • Price Tagging: Accurately price and label products to maintain inventory accuracy and prevent stock discrepancies.
  • Order Processing: Process customer orders efficiently, handling transactions with precision and attention to detail.
  • Cash Register Operation: Operate the cash register system accurately, handling cash and credit transactions, as well as processing returns and exchanges.
  • Store Cleanliness: Maintain a clean and safe store environment by adhering to health and safety standards, tidying up displays, and removing trash and debris.
  • Restocking Items: Restock shelves and display areas promptly, ensuring that products are always available for customers.
  • Providing Product Advice: Offer expert advice on products, helping customers make informed purchasing decisions.
  • Handling Inquiries: Respond to customer inquiries in a professional and courteous manner, providing solutions to their needs.
  • Supporting Sales Goals: Collaborate with sales team members to achieve sales targets, promoting products and services to drive revenue growth.