Customer Experience Manager

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Job DescriptionAt Generali Malaysia, we are seeking a highly skilled Customer Experience Manager to lead our initiatives in delivering excellent customer experiences.The successful candidate will be responsible for managing and leading projects to enhance our customers' interactions with our products and services.Conduct customer needs analysis and gather...

About UsTen Lifestyle Group is a rapidly growing, entrepreneurial company that provides innovative lifestyle management and concierge services to individuals and businesses worldwide.Our MissionAt Ten Lifestyle Group, we aim to deliver exceptional service experiences that exceed our customers' expectations. We achieve this by leveraging our unique blend of...

At Worldline, we're revolutionizing the way the world pays and gets paid. Our innovative solutions power the growth of millions of businesses worldwide.The OpportunityWe're seeking a highly skilled Customer Service Manager to join our team in Malaysia, working under the guidance of our Senior Customer Service Manager. This role involves delivering...

Job DescriptionThe ideal candidate will have a strong background in customer experience management and team leadership, with a proven track record of delivering business improvements through innovative solutions.This role involves identifying areas for improvement in customer journeys, developing plans, and managing deliverables to align with the company's...

Customer Experience ManagerWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Businesslist. The successful candidate will be responsible for ensuring member satisfaction by providing prompt and quality end-to-end resolution, managing and supporting key internal and external stakeholders in escalated complaints...

How You'll Make a Difference:As a Team Management Professional, you will have the opportunity to make a significant impact on our team's performance and customer satisfaction.You will be responsible for:Leading and motivating a high-performing team to deliver outstanding customer experiences.Developing and implementing effective training programs to enhance...

We help businesses improve performance by delivering next-generation customer experience.About Our Job:We oversee work groups, assign tasks, and monitor attendance to ensure productivity.We maintain accurate metrics to gauge individual and team performance.We gather customer feedback from various sources to identify areas for improvement.We analyze customer...

We are a group of driven and supportive individuals at Sutherland Global. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate...

Job Overview: We are seeking a talented individual to join our team as a Customer Experience Manager. In this role, you will be responsible for driving growth in India and APAC English speaking markets by acquiring new clients and retaining existing ones.Key Responsibilities: Responsible for conversion performance of India and APAC English speaking...

TDCX is seeking a talented Global Marketing Strategist to join our team. In this role, you will be responsible for developing and executing marketing campaigns to drive business growth and increase brand awareness.Key Responsibilities:Develop and implement global marketing strategies to achieve business objectives.Collaborate with cross-functional teams to...

Company DescriptionAt SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.By joining us, you'll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK...

Role OverviewOur Customer Service department at Zeal Holdings Limited plays a vital supportive role in helping clients with products and services. Ultimately, they aim to bridge any gaps or frictions within our product offerings. Our goal is to have a seamless customer experience while continuously improving as we go along.We are seeking an experienced...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Lazada Federal Territory of Kuala Lumpur, MalaysiaSenior Manager, Customer ExperienceThe Regional Buyer Experience (CX) team is responsible for improving the end-to-end journey experience for our buyers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.Responsibilities:Lead the development of...

Customer Experience Manager - RelocationsSirva Worldwide, Inc. is seeking a highly skilled Customer Experience Manager to join our relocation team.The successful candidate will be responsible for delivering exceptional customer experiences through every stage of the relocation process.Key Responsibilities:Develop and implement strategies to enhance customer...

About the JobWe are seeking a highly skilled and experienced CS - Customer Experience Manager to join our team in Greater China. As a key member of our Customer Service department, you will be responsible for leading and supervising a team of customer service representatives, providing guidance and support to ensure they meet performance goals.You will work...

At Businesslist, we are seeking a talented CUSTOMER EXPERIENCE OPTIMIZATION MANAGER to join our team. This role involves driving customer experience initiatives, developing and executing strategies to improve customer satisfaction, and collaborating with cross-functional teams to achieve business objectives.The ideal candidate will have a strong...

Are you an experienced leader who thrives in fast-paced environments? Do you have a passion for delivering exceptional customer experiences? If so, we'd love to hear from you! At ZALORA, we're seeking a Head of Customer Experience Management to lead our Product Support function within the Technology team.We're looking for someone who:Has 3+ years of...

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)The Customer Excellence Manager will report to the Associate Director of Excellence – Customer Experience & Quality Assurance, supporting and overseeing operational quality assurance and customer experience initiatives across business units globally. The role is...