Digital Banking Expert Lead
7 days ago
We are looking for an experienced Product Owner to join our team in Kuala Lumpur, Malaysia. The successful candidate will be responsible for leading our agile team in delivering the product road map required to support the business growth and strategy of the wholesale and SME banking segments.
The ideal candidate will have a strong understanding of business processes and be able to articulate use-cases/user-stories for identified features/capabilities for the identified platforms.
Main Responsibilities:- Lead the agile team as product owner to deliver the product road map required to support the business growth and strategy of the wholesale and SME banking segments.
- Gain in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the identified platforms.
- Work in agile framework and be accountable for delivery of product build road map, including strategic and industry projects by ensuring that platform road maps prioritised against business are published regularly.
- Maintain regular connect and engagement with key stakeholders, regulator and/or technology partners to define and refine the platform with supporting processes end-to-end.
- Collaborate with agile team members to deliver wireframes, user journeys, and product backlog, and other artifacts as needed to support technical design and development.
- Manage modification and enhancements of existing products to address emerging business, user or regulatory needs, and to optimise the product value based on the feedback.
- Manage system issues escalated by customer or frontlines to ensure timely resolution and closure within SLA.
- Work closely with IT on release management, identify pre/post rollout implementation activities and support required.
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