Infrastructure and Systems Manager

7 days ago


Petaling Jaya, Selangor, Malaysia Nandos Full time
About the Role

This Infrastructure and Systems Manager position offers an exciting opportunity to join our dynamic technology operations team at Nando's Malaysia. You will be responsible for overseeing the overall restaurant IT operations across all outlets nationwide, ensuring stability, optimal performance, and required controls.

As a key member of our team, you will lead and manage third-party suppliers and project team members, fostering collaboration and achieving common goals.

Main Responsibilities
  • Lead and manage third-party suppliers and project team members, encouraging collaboration and achieving common goals.
  • Foster a positive and productive work environment, promoting innovation and teamwork.
  • Set clear goals and expectations, providing regular feedback and coaching to peers and vendors.
Key Skills and Qualifications
  • Degree in Information Technology or Computer Science or related field.
  • Minimum 4 years of hands-on experience in the technology environment, planning, managing, and executing IT related initiatives.
  • Strong business acumen with good technical knowledge.
  • Strong knowledge of local and cloud computing, server, database, storage, security, firewall, backup, networks, and data privacy.
  • Good knowledge in IT administration includes PC, laptop, switch, CCTV, and access management.
  • Possessing software application knowledge is an advantage (e.g., POS system, CRM, Loyalty apps), scripting, SQL query.
  • Ability to work independently, take charge, objective and results driven, confident to interact with all levels and all departments and a team player.
  • Good communication and interpersonal skills.
  • Experience in improving the overall customer service experience.
  • Outgoing, like to meet people and customer oriented.
  • Possess a polite, thoughtful, and friendly attitude.
  • Able to meet tight deadlines, patient, and calm under pressure.
  • Ability to work and perform in a fast-paced and rapidly changing environment.
  • Independent, self-starter, and a good team player.
  • Speak and write business correspondence in English and Bahasa Malaysia.


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