Business Process Head
2 weeks ago
This Senior Project Manager position is a key opportunity for an experienced professional to lead multiple projects, driving innovation and supporting growth. We are seeking a proactive and adaptable individual with a strong background in project management, operations, or business transformation roles.
The ideal candidate will have excellent communication and stakeholder management skills, as well as the ability to work with data and present actionable insights. This role requires a team player who can work closely with stakeholders to ensure seamless execution and process improvements.
Key Responsibilities- Project Planning & Execution: Oversee multiple projects, from initial scoping to execution and post-implementation reviews.
- Stakeholder Management: Collaborate with department heads and elected project leaders, ensuring clarity and accountability.
- Process Optimization: Identify inefficiencies and implement structured workflows that improve operations and profitability.
- Tech & Innovation Support: Work alongside the Tech Lead to align projects with digital transformation initiatives.
- Performance Tracking: Define KPIs, track progress, and provide data-driven reports to leadership.
- Risk Management: Identify potential risks, bottlenecks, and dependencies to proactively mitigate issues.
- Change Management: Drive adoption of new processes and ensure smooth transitions for teams.
Qualifications & Experience:
- At least 3 years in project management, operations, or business transformation roles.
- Experience in B2C, F&B, Retail, SaaS, or Tech-driven environments is a plus.
- Strong problem-solving and analytical abilities
- Excellent communication and stakeholder management skills
- Ability to work with data and present actionable insights
- Familiarity with Agile, Lean, or Six Sigma methodologies (preferred)
- Comfortable with project management tools (e.g., ClickUp, Jira, Notion, Asana)
- Certifications (Good to Have): PMP (Project Management Professional) or equivalent certifications (e.g., PRINCE2, PMI-ACP)
- Mindset: Proactive, adaptable, and focused on driving measurable business impact.
- Employee Discount: Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.
- Employee Perk Programmes: Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.
- Health and Wellness: Out-patient care and in-patient care are covered for all employees including ongoing wellness programs & activities.
- Extension Leave Benefits: Provide more generous leave days. We have more than 6 other types of leave
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