WFM Performance Analyst
6 days ago
- Develop and implement contact center strategies to enhance customer experience and operational performance.
- Collaborate with internal stakeholders to identify and address service level risks and optimize workforce management processes.
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Performance Analyst
7 days ago
Petaling Jaya, Selangor, Malaysia Eco Shop Full timeJob Title: Performance AnalystWe are looking for an exceptional Performance Analyst to join our team at Eco Shop Malaysia.Job DescriptionThe successful candidate will be responsible for analyzing past financial results to identify trends and areas for improvement.Analyze past results (weekly and monthly) to perform variance analysis and identify...
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Performance Analyst Supervisor
6 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob SummaryTeleperformance seeks an experienced Performance Analyst Supervisor to manage the analysis and reporting of training metrics.Responsibilities:Design and execute data-driven analyses to identify trends and opportunities for improvement in agent performance.Work closely with operations and quality assurance teams to develop and implement strategic...
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Workforce Management Strategist
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob OverviewWe are seeking a highly skilled Workforce Management (WFM) professional to join our team as a WFM Manager. As a key member of our operations team, you will be responsible for developing and implementing effective workforce management strategies that drive business excellence.Key ResponsibilitiesForecasting and Scheduling: Develop accurate volume...
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Costing Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia MCC Label Full timeJob OverviewMCC Label is a global leader in premium label solutions, striving to deliver exceptional products that enhance our customers' brands. As a Costing Analyst, you will play a vital role in our Shared Services Centre in Malaysia, driving job costing, variance analysis, and operational performance review and improvements.
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Employee Scheduling Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob DescriptionWe are seeking a seasoned workforce management professional to join our team as a WFM Manager. As a key member of our operations team, you will be responsible for developing and implementing effective workforce management strategies that drive business excellence.ResponsibilitiesForecasting and Scheduling: Develop accurate volume and staffing...
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Business Process Optimization Leader
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeAbout Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional results. We are seeking a highly skilled workforce management professional to join our team as a WFM Manager. As a key member of our operations team, you will be responsible for developing and implementing effective workforce management strategies that drive...
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Executive, Business Performance Analyst
1 week ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeJob PurposeAssist and provide support to Senior Manager PMO and Manager PMO to:Effectively manage and operationalise Integrated Development's strategy to achieve the desired level of performance and ensure alignment to Integrated Development's operational strategy and ultimately Property Division's Corporate Strategy / Strategy BlueprintCritically identify...
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Assistant Manager
1 day ago
Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeThis job is for an Assistant Manager of Work Force Management. You might like this job because you'll design scheduling, analyze volume drivers, and collaborate with stakeholders to enhance WFM support, reducing costs and optimizing customer satisfaction.ResponsibilitiesDesign and implement scheduling and capacity planning to support multiple projects.Build,...
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E-commerce Performance Analyst
8 hours ago
Subang Jaya, Selangor, Malaysia MEDICOS Full timeThe E-commerce Performance Analyst position at MEDICOS involves driving online sales and growth through effective ad buying and performance management. You will analyze data, explore new digital tools, and optimize online store performance.Key ResponsibilitiesAd Campaign OptimizationPlan and execute META Ads to maximize conversions and ROAS.Analyze...
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Tax Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia Avature Full timeIBM is seeking to hire a Tax Analyst to support tax operations for non-US entities in Asia Pacific. The Tax Analyst will be part of the Asia Pacific Direct Tax Centre based in Petaling Jaya.Your Role and ResponsibilitiesThe Tax Analyst role primarily supports direct tax operations for non-US entities in Asia Pacific.The analyst responsibilities focus on, but...
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Junior Finance Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia ManpowerGroup Malaysia Full timeJunior Financial AnalystSalary: RM 5,000Location: Petaling JayaJob OverviewWe are seeking a Junior Financial Analyst to join our team in Malaysia (Kuala Lumpur) office. In this role, you will work with the senior financial analyst to provide insights into Integrated Facility Management (IFM) Project in the region as well as to assist the senior financial...
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Financial Analyst
7 days ago
Petaling Jaya, Selangor, Malaysia Eco Shop Full timeFinancial Analyst (Open to fresh graduate)Join to apply for the Financial Analyst (Open to fresh graduate) role at eco-shop Malaysia.Job ResponsibilitiesAnalyze past results (weekly and monthly), perform variance analysis, identify trends, and make recommendations for improvements.Create financial models based on analyses to support organizational decision...
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Financial Analyst Manager
4 days ago
Petaling Jaya, Selangor, Malaysia Eco-Shop Marketing Sdn Bhd Full timeJob DescriptionWe are seeking a highly skilled Financial Analyst Manager to join our team at Eco-Shop Marketing Sdn Bhd.This is a challenging role that requires strong analytical and problem-solving skills, with the ability to think critically and make informed decisions. As a Financial Analyst Manager, you will be responsible for analyzing financial data,...
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Corporate Performance Analyst
2 days ago
Subang Jaya, Selangor, Malaysia Carro Full timeAbout CarroWe're Carro, the leading online automotive marketplace in Southeast Asia. Our mission is to revolutionise the way people buy, sell, and own cars.We're a people-centric business with over 4,000 employees across 7 countries who speak 9 languages. Our diverse and inclusive team drives growth, development, and industry transformation using AI, machine...
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Operations Excellence Manager
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeAbout the RoleIn this challenging and rewarding role, you will have the opportunity to leverage your expertise in workforce management to drive business success. You will work closely with our operations team to develop and implement strategies that improve productivity, reduce costs, and enhance customer satisfaction.Key AccountabilitiesStrategic Planning:...
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Regional CRM Analyst
2 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeWe are seeking a talented Regional CRM Analyst to join our Grab for Business team.This role offers an exciting opportunity to work with a leading superapp in Southeast Asia, helping to drive business growth through effective customer relationship management.The successful candidate will have a strong background in CRM, sales operations, or a related field,...
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Financial Data Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia ManpowerGroup Malaysia Full timeManpowerGroup Malaysia is a leading provider of innovative workforce solutions. As a Junior Finance Analyst, you will play a crucial role in supporting the financial management team in delivering high-quality results.Key Responsibilities:1. Assist in providing insights into Integrated Facility Management (IFM) projects across the region.2. Support the...
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Senior Quality Analyst
3 hours ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeAbout the RoleThe Senior Quality Analyst will be responsible for analyzing data and identifying trends to inform business decisions. This role requires excellent analytical and problem-solving skills, as well as the ability to communicate complex ideas effectively.Key Responsibilities:Conduct data analysis to identify areas for improvement.Evaluate and...
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Sustainability Analyst
6 days ago
Petaling Jaya, Selangor, Malaysia GDEX Berhad Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from GDEX BerhadNurturing ESG strategies for long term business continuity | HRDC Accredited TrainerCompany DescriptionGDEX Berhad is dedicated to delivering sustainable growth and unifying commerce through seamless business solutions. Established in 1997, GDEX has...
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Intelligence Risk Analyst
5 days ago
Petaling Jaya, Selangor, Malaysia TE Connectivity Corporation Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview:The Corporate Risk Analyst (APAC) is responsible for identifying, assessing, and analyzing risks that could impact the organization's strategic and operational objectives. The analyst will...