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Client Relations Manager

1 week ago

Kuala Kubu Baharu, Selangor, Malaysia DSS Software Ltda. Full time

We are looking for an experienced Client Relations Manager to join our team at Datadot Software Solutions.

Job Summary:

This role requires a strong focus on building and maintaining client relationships, as well as providing exceptional customer service.

Key Responsibilities:

  1. Build and maintain strong relationships with existing and new clients
  2. Provide exceptional customer service and support through various communication channels
  3. Identify and assess clients' needs to achieve satisfaction
  4. Collaborate with the sales team to identify new business opportunities

Requirements:

  1. Able to speak, read and write Mandarin or Cantonese or Japanese (required)
  2. Proven customer service and account management experience (3-5 years preferred)
  3. Strong communication and interpersonal skills
  4. Ability to build strong relationships with clients
  5. Proficient in using CRM platforms and Microsoft Office

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Dynamic and collaborative work environment