Account Growth Expert

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

AIA Hong Kong and Macau is committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence.

As a Branch Executive, you'll play a key role in achieving this vision by developing and maintaining strong relationships with customers and agencies, identifying opportunities to grow our business, and ensuring seamless delivery of our services.

About the Role

Key responsibilities include:

  1. Developing and implementing strategies to drive business growth.
  2. Building and maintaining strong relationships with customers and agencies.
  3. Identifying opportunities to improve our services and implement changes.
  4. Ensuring seamless delivery of our services to meet customer expectations.
  5. Managing and resolving customer complaints in a timely manner.
  6. Collaborating with cross-functional teams to drive business growth.
  7. Developing and delivering training programs to enhance colleague skills.

Requirements

  • Bachelor's degree holder with minimum 2 years' experience in a related field.
  • Proven track record of driving business growth and development.
  • Strong relationship-building and communication skills.
  • Able to analyze data and make informed decisions.
  • Demonstrated ability to manage multiple priorities and deadlines.
  • Strong leadership and teamwork skills.

We're committed to supporting our colleagues in their personal and professional growth.



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