Current jobs related to Recovery Agent - Kuala Lumpur, Kuala Lumpur - Businesslist

  • Debt Recovery Specialist

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Group Full time

    Expertise in Debt ManagementSingtel Financial Shared Services is expanding its operations in Malaysia and requires a skilled professional to manage debt recovery processes, consumer bankruptcies, and insolvency procedures. The ideal candidate will oversee the full spectrum of company insolvency activities, ensuring effective handling of associated...

  • Debt Recovery Quality Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Atome Full time

    Key ResponsibilitiesQuality Monitoring: Regularly assess collections calls and interactions to ensure compliance with company policies, regulatory requirements, and quality standards.Performance Analysis: Analyze performance metrics to identify trends, strengths, and improvement areas, and develop and track performance improvement plans for underperforming...

  • Senior Debt Recovery Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    We're looking for a seasoned Collections Supervisor to join our team at Shopee. As a key player in our collections department, you'll be responsible for leading a team of collections agents and developing strategies to minimize delinquency rates and optimize collections efforts.Job Description:You will be responsible for monitoring and evaluating collections...

  • Guest Service Agent

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PREMIERE HOTEL KLANG Full time

    Responsibilities:Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guestsCheck guests in, issue room keys, provide information on hotel services and room locationEnsure required identification is taken from guests at check-in in line with local legislative requirementsAnswer phones in a...

  • Collection Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cartrackme Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Collection Agent to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Financial Process Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Group Full time

    Driving Results in Financial OperationsIn this challenging role, you will contribute to the global operations of Singtel Financial Shared Services by managing debt recovery processes, consumer bankruptcies, and insolvency procedures. The ideal candidate will drive results by effectively handling associated procedures and overseeing various end-to-end...

  • Insolvency Expert

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Group Full time

    Efficiently Managing Complex ProcessesThis exciting opportunity allows you to work with Singtel Financial Shared Services in Malaysia, driving efficiency in financial operations by managing debt recovery processes, consumer bankruptcies, and insolvency procedures. As a seasoned professional, you will oversee various end-to-end activities and ensure effective...

  • Director of Financial Operations and Compliance

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time

    ResponsibilitiesThe Senior Credit Management Executive is accountable for managing consumer and corporate debt, overseeing insolvency processes, and ensuring compliance with relevant regulations. Key responsibilities include:Managing consumer and corporate debt portfolios, including collections and recoveries.Developing and implementing effective credit risk...

  • Collections Supervisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...

  • Quality Analyst

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full time

    The Quality Analyst (Service Desk Support) is responsible for establishing, delivering and maintaining high service quality standards in the call centre.ResponsibilitiesEnd-to-end (call & ticket) service quality assessment & calibration for SD and DesktopExtract calls recording and ticketsPerform compliance & quality check for the calls & corresponding...

  • Executive Director of Consumer and Debt Finance

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time

    About the RoleWe are seeking a highly skilled Senior Credit Management Executive to join our team in Malaysia. The successful candidate will be responsible for managing consumer and corporate debt, overseeing insolvency processes, and ensuring compliance with relevant regulations.Key ResponsibilitiesManage and oversee consumer and corporate debt portfolios,...

  • litigation lawyer/ pupil/paralegal/ accounts clerk/executive

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full time

    1. LITIGATION LAWYER2. PUPIL/PARALEGAL3. ACCOUNTS CLERK/EXECUTIVEReference: 20250543Date Published: 17 February 2025Job Type: Lawyer; Pupil; OtherJob Location:Employer: NIK HUSSAIN & PARTNERS27th Floor, Menara KH,Jalan Sultan Ismail,KUALA LUMPUR WILAYAH PERSEKUTUAN KUALA LUMPURMalaysiaTel: 0327882888Qualifications and Requirements:LITIGATION LAWYER1-3 years...

  • Head of Credit Risk Management and Debt Collection

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time

    Job DescriptionThis Senior Credit Management Executive role is responsible for managing consumer and corporate debt, overseeing insolvency processes, and ensuring compliance with relevant regulations. The successful candidate will have a strong background in debt management, excellent leadership and team management skills, and the ability to communicate...

  • Credit Management Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sudong Sdn Bhd Full time

    Credit Management Executive (Recovery/ Debt Management)Add expected salary to your profile for insightsJoin the Growing Team at Singtel Financial Shared Services in MalaysiaAre you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate,...

  • Manager, Customer Promise – Healthcare Claims

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Manager, Customer Promise – Healthcare ClaimsApply locations Kuala Lumpur time type Full time posted on Posted 7 Days Ago job requisition id 25010021Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for...

  • Assistant Manager II

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life Full time

    Job Description - Assistant Manager II (Marketing & Leasing) - Property Management (220000XA)Job Number:220000XAPosition: Assistant Manager, Marketing & Leasing – Property ManagementDiscover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a...

  • Senior Credit Management Executive Specialist

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time

    Job OverviewThe Senior Credit Management Executive is a key member of our team, responsible for overseeing consumer policies and debt management for both consumer and corporate sectors. This role involves managing consumer bankruptcies, company insolvencies, and ensuring the efficient execution of all related procedures.Main ResponsibilitiesGovern the...

  • Manager, Tele-Collection

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

    Key ResponsibilitiesStrategyTo define strategies and to manage the day-to-day operations of the BB (BIL&GIL), Collections Unit with a view to maximization of productivity and effectiveness of the operations via technology, supervision of collectors and management of past-due account portfolios to meet roll rate goals, and reduce charge-offs. Ensure that...

  • Manager, Tele-Collection

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time

    Manager, Tele-Collection - Business BankingTo define strategies and to manage the day to day operations of the Business Banking (BIL&GIL), Collections Unit with a view to maximization of productivity and effectiveness of the operations via technology, supervision of collectors and management of past-due account portfolios to meet roll rate goals, and reduce...

  • Accountant – Corporate Reporting

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hibiscus Petroleum Berhad Full time

    The Corporate Reporting Accountant is responsible for the financial management of corporate entities, including timely and accurate financial reporting, compliance with accounting standards, tax and audit liaison, and short-term cash flow planning. The role also supports group consolidation efforts, oversees related party transactions, contributes to...

Recovery Agent

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

Job Summary:

We are seeking an accomplished Recovery Agent to join our team at Businesslist.

Primary Duties:

  1. BUILD TRUST WITH CUSTOMERS
  2. Negotiate effective repayment plans with customers.
  3. PROVIDE CUSTOMER SUPPORT
  4. Communicate clearly and consistently with customers about their debt status.
  5. RECEIVE PAYMENT UPDATES
  6. Adhere to Collection Managers' established Key Performance Indicators (KPIs).
  7. DELIVER CUSTOMER SERVICE EXCELLENCE
  8. Prioritize customer satisfaction above all else.

Key Requirements:

  1. Strong problem-solving and conflict resolution skills.
  2. Superb communication and interpersonal skills.
  3. Proficient in negotiating and persuading customers to repay their debts.
  4. Proven experience as a Collection Specialist or similar role.
  5. Customer-focused with excellent service skills.
  6. Able to work efficiently under pressure.
  7. Team player with excellent collaboration skills.
  8. Honest, proactive, customer-oriented, and detail-focused.
  9. Meticulous in meeting deadlines and achieving goals.
  10. A collaborative team player.