Senior Store Supervisor

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Asia Recruit Full time

We are seeking a Senior Store Supervisor to join our team at Asia Recruit. In this key role, you will be responsible for supporting the Shop Manager in achieving sales targets and driving revenue growth.

Key Responsibilities:
  1. Supervise and motivate the store team, ensuring high levels of engagement and performance.
  2. Train new employees on store operations, product knowledge, and customer service standards.
  3. Provide ongoing coaching and feedback to team members to enhance their skills and achieve individual and team goals.
  4. Foster a positive and collaborative work environment, promoting teamwork and effective communication.
Sales and Revenue Generation:
  1. Support the Shop Manager in achieving sales targets and driving revenue growth.
  2. Utilize strong product knowledge to promote and sell merchandise effectively.
  3. Monitor sales trends, analyze data, and propose strategies to optimize sales performance.
  4. Collaborate with the Shop Manager to develop and execute promotional activities to drive customer traffic and increase sales.
Store Operations and Visual Merchandising:
  1. Ensure the store's visual merchandising standards are maintained, including attractive product displays and layout.
  2. Ensure the shop is clean, well-organized, and visually appealing.
  3. Monitor inventory levels, participate in stock management activities, and perform regular stock checks.
  4. Ensure compliance with company policies, procedures, and operational guidelines.
  5. Contribute to maintaining a clean, organized, and safe store environment.
Qualifications:
  1. Previous experience in a retail management role or in the fashion and clothing industries.
  2. Strong leadership and team management skills.
  3. Excellent communication and interpersonal skills.
  4. Demonstrated ability to deliver exceptional customer service.
  5. Results-oriented mindset with a proven track record in achieving sales targets.
  6. Strong analytical and problem-solving abilities.
  7. Flexibility to work evenings, weekends, and holidays as required.
  8. Passion for fashion and a good understanding of current trends.


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