Customer Service Representative

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

Pacific Asiawide Group is one of the world's largest face-to-face advertising and marketing companies. We are seeking an exceptional sales and customer engagement professional to join our dynamic team.

The ideal candidate will be responsible for achieving sales goals through leading and coaching a team of sales and customer service specialists. The role involves providing information about products and services to customers, meeting customer needs and expectations, educating customers on current campaigns, and creating brand awareness.

Key responsibilities include:

  • Providing product knowledge and ensuring excellent customer service
  • Leading and coaching a team of sales and customer service specialists
  • Ensuring efficient order processing and service excellence
  • Working with senior management across the business

In return, we offer a range of benefits, including opportunities for career progression, great working culture, top-notch training, achievable bonuses and incentives, travel opportunities, and the chance to lead into a managerial position.

We're looking for someone with excellent sales and customer service skills, strong organizational skills, persistence and drive to implement despite obstacles, and the ability to handle large work volumes and meet strict deadlines.



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