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Customer Service Representative

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

We are seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through inbound calls, ensuring quality assurance, and cross-selling banking products.

Key Responsibilities:
  • To attend to inbound calls enquiries over various range consumer financial products and services.
  • To handle calls professionally by providing accurate and timely information and able to provide effective solutions to customer's queries.
  • To provide personalized customer service to customers, whilst maintaining professionalism and proper phone etiquette.

You will work in a fast-paced environment, providing top-notch customer service to our valued customers. If you have a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity.