Operations Team Lead
3 days ago
At Shopee, we are seeking a highly skilled and experienced team lead to oversee the day-to-day operations of our customer service team. The successful candidate will be responsible for driving performance improvement, leading initiatives, and developing team members.
Key Responsibilities- Develop and implement strategies to enhance customer experience, increase efficiency, and improve team performance.
- Lead cross-functional teams to design and implement chatbot enhancements, process improvements, and new business initiatives.
- Mentor and coach team members to develop their skills and knowledge, providing guidance and feedback to ensure continuous growth.
- Analyze data and metrics to identify areas for improvement and inform decision-making.
- Build strong relationships with regional partners, stakeholders, and team members to ensure effective communication and collaboration.
- Bachelor's degree in a relevant field, such as business administration or management.
- Minimum 5 years of experience in customer service, BPO operations, or a related field.
- Proven track record of leading teams, improving performance, and driving results.
- Strong analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
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Senior Surveyor Team Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RINA Piraeus Team Full timeThe Senior Surveyor Team Lead will oversee day-to-day operations within the Marine Office, ensuring that all activities are conducted efficiently and effectively. This role requires a balance of technical expertise, leadership, and operational management to ensure compliance with international maritime regulations and the achievement of quality, technical,...
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Operations Support Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Responsibilities:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating...
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Business Operations Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is seeking a highly organized and detail-oriented Sales Operations Associate to join our team.Key Responsibilities:Documentation Management:Manage and organize sales-related documents, ensuring they are easily accessible and stored correctly.Implement checklists and standard operating procedures to maintain operational efficiency.Regularly...
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Sales Operations Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...
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Operations Team Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Funding Societies Pte Ltd Full timeJob OverviewFunding Societies Pte Ltd is a leading SME digital financing platform in Southeast Asia, licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. We provide business financing to small and medium-sized enterprises (SMEs), crowdfunded by individual and institutional investors.We are looking for a highly...
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Operations Team Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFN SDN BHD Full timeWe are looking for an experienced Operations Team Lead to join our dynamic team at GrowthFN SDN BHD. As a key member of our operations department, you will be responsible for overseeing the daily activities of the team, ensuring timely delivery of services, and maintaining high standards of quality.Key Responsibilities:Lead and manage a team of operations...
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Operations Team Lead
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia U Mobile Full timeAt U Mobile, we are seeking a skilled Operations Team Lead to join our team. The ideal candidate will be responsible for overseeing the daily operations of our contract center, ensuring that all tasks are completed efficiently and effectively.The Operations Team Lead will be responsible for:Managing a team of Customer Service Executives (CSEs) to ensure...
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Operations Team Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeJob OverviewThe Senior Operations Executive plays a pivotal role in leading the Branch Operations Department, overseeing daily operations to ensure effectiveness and efficiency.This position is responsible for managing teams, allocating resources, and ensuring compliance with regulatory requirements.
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Operations Team Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Klook Full timeAbout Our TeamWe're a global Customer Experience team dedicated to providing outstanding support to our customers.Our team is comprised of passionate and experienced professionals who share a common goal: to make travel easier, more enjoyable, and more accessible for everyone.Job SummaryWe're seeking an Operations Team Lead to join our team! As a Team Lead,...
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Strategic Communications Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TEAM LEWIS Full time**Job Description**We are seeking a highly motivated individual to join our team as Head of Corporate Communications. As a member of our senior leadership team, you will be responsible for developing and implementing strategies to grow the corporate business, leading thought leadership initiatives, and building relationships with senior prospect...
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Marine Operations Director
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RINA Piraeus Team Full timeRINA Piraeus Team is currently seeking a Marine Operations Director to join its office in Kuala Lumpur, Malaysia within the South Asia Pacific Marine Division.Job SummaryThe Marine Operations Director will be responsible for leading and managing all operations within the Marine Office, overseeing both Surveyors at all levels of seniority. This role requires...
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Sales Enablement Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are looking for a motivated and organized individual to fill the role of Sales Operations Associate at BID Operations.Job Description:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating procedures,...
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Efficiency Enhancement Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a dynamic and growing company seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Job Summary:The Sales Operations Associate will play a critical role in supporting the sales team by managing sales-related documents, organizing leads data, and providing excellent customer service. This...
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Trading Operations Team Lead
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia oilandgasjobsearch Full timeJob Description:The Trading Operations team sits within Supply Trading & Shipping and is responsible for supporting the trading business. Operations have a key role to play in ensuring that the front to back process runs smoothly, technical expertise is provided, and that valuable data and information is collected, entered and forwarded in a timely manner in...
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Financial Operations Team Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeAt Shopee, our mission is to better the lives of individuals and businesses through financial services.About the role:The Loan & Financing Operations Supervisor will lead the documentation management support team. This involves providing essential guidance throughout the loan documentation process, ensuring accuracy, compliance, and efficiency, as well as...
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Security Operations Center Team Lead
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeCompany Overview:Recooty is a leading provider of innovative cybersecurity solutions, committed to protecting its clients from evolving threats. As a SOC Manager, you will play a crucial role in leading our security operations team and ensuring the delivery of exceptional services.Job Description:We are seeking an experienced SOC Manager to lead our security...
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Operations Proxy Voting Team Lead
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Proxymity Full timeAt Proxymity, we are seeking an experienced Operations Proxy Voting Team Lead to join our core operations team in Kuala Lumpur. This is a critical role that requires a problem-solving mindset and excellent communication skills.Key Responsibilities:Work closely with the team to ensure the completion of Proxy Voting processes and control activities in line...
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Operations Proxy Voting Team Lead
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Proxymity Full timeProxymity Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaOperations Proxy Voting Team LeadProxymity Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaWhat we're looking for:Inquisitive and detail-orientated individuals with a problem-solving mindset to join our core Operations team in Kuala Lumpur. You will perform a critical role in...
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Production Team Lead
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cochlear Limited Full timeWe are looking for a Production Team Lead to join our manufacturing team at Cochlear Limited. As a key member of our team, you will play a vital role in ensuring the smooth operation of our production processes.The successful candidate will have:Strong leadership skills with the ability to motivate and develop a high-performing teamExcellent communication...
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Senior Team Lead
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PT Mitrausaha Indonesia Grup Full timeAre you ready to take your career to the next level as a senior team lead at Funding Societies | Modalku?We are a leading digital financing platform in Southeast Asia, committed to providing business financing to small and medium-sized enterprises (SMEs). As the largest SME digital financing platform in the region, we are licensed and registered in...