Restaurant Operations Director
1 week ago
Rapid F & B is a dynamic hospitality group behind some of Malaysia's most exciting food and beverage brands.
Job DescriptionWe are looking for a Restaurant Operations Director to lead one of our flagship venues.
Key Responsibilities:- Operational Leadership
- Oversee daily restaurant operations, ensuring efficiency and excellence.
- Maintain service standards and ensure a seamless guest experience.
- Work closely with chefs, bartenders, and the front-of-house team to uphold quality and consistency.
- Team Management & Development
- Recruit, train, and mentor a strong team of managers and staff.
- Foster a positive and performance-driven culture.
- Conduct staff training on service excellence, upselling, and guest relations.
- Financial & Business Performance
- Drive revenue and profitability through sales strategies and cost control.
- Manage budgets, financial reports, and KPIs (P&L, COGS, labor costs, etc.).
- Implement pricing strategies and promotions to maximize revenue.
Experience: At least 5–8 years in F&B management, with leadership experience in premium restaurants or bars.
Leadership: Strong people management and motivational skills.
Business Acumen: Understanding of financials, operations, and market trends.
Customer-Focused: Passionate about hospitality and creating memorable guest experiences.
Problem-Solver: Able to think on your feet and handle challenges efficiently.
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