Sales Support Specialist
7 days ago
The role of the Technical Sales Consultant is to provide timely support to customers through available communication channels, ensuring a stellar customer experience.
Key Responsibilities:
- Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction.
- Troubleshoot client products as needed to resolve each call the first time.
- Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
About the Role:
This position requires strong technical skills, excellent communication abilities, and a consultative approach to uncovering needs and forming solutions for new products and services that will help their businesses succeed.
What We Offer:
A dynamic environment where you can thrive, multi-task, and prioritize in a high-volume setting, while demonstrating extraordinary interpersonal skills and taking complete ownership of customer issues.
-
Sales Support Specialist
4 days ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeWe are seeking a highly motivated Sales Support Specialist to join our team.This role involves supporting customers to place online orders, processing payments, and handling confidential client information in a secure manner.Candidates should have excellent customer service skills, be proactive in resolving customer issues, and be able to work effectively in...
-
Sales and Support Specialist
2 weeks ago
Bayan Lepas, Penang, Malaysia Rentokil Initial Full timeWe seek an experienced Sales and Support Specialist to join our dynamic team. As a critical member of our sales and support department, you will contribute to driving revenue growth while delivering top-notch customer support.Key responsibilities include:Selling products and services to existing and new clientsIdentifying and pursuing new business...
-
Customer Support Specialist
2 hours ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeAre you passionate about delivering exceptional customer service?Job OverviewWe are seeking a skilled Customer Support Specialist to join our team. In this role, you will interact with customers and internal stakeholders to handle various pre-sales or post-sales service functions.You will take and process transactions via phone, internet, and correspondence...
-
Support Specialist
5 days ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeAbout the RoleWe are seeking a highly skilled and experienced Support Specialist to join our team.The ideal candidate will have excellent communication skills, be proactive, and able to work in a fast-paced environment.The Support Specialist will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key...
-
Clinical Support Specialist
1 day ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeSalaryThis role is a highly competitive salary package with benefits that include annual increments based on performance and experience.Job DescriptionWe are seeking a skilled Clinical Support Specialist to provide technical assistance to internal and external customers, conduct instrument installations, plan and conduct product training sessions, work with...
-
Technical Support Specialist
6 days ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeJob Description:We are seeking a skilled Technical Support Specialist to provide timely and effective remote post-sales technical support. This role involves solving technical problems of varied scope and complexity, working closely with worldwide support and engineering teams, and accurately logging and tracking customer service requests.Key...
-
Clinical Support Specialist
1 day ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeClinical Application Specialist Role OverviewThis position entails providing technical support to internal and external customers, conducting training sessions, and collaborating with sales teams to drive business growth.
-
Operations Support Specialist
2 days ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeJob DescriptionWe are seeking a reliable and detail-oriented individual to join our team as an Operations Support Specialist.SalaryThe salary for this position is competitive and commensurate with experience.Job ResponsibilitiesAs an Operations Support Specialist, you will be responsible for helping to smooth out operational processes and filling in...
-
IT Support Specialist
4 weeks ago
Bayan Lepas, Penang, Malaysia Clarivate Full timeIT Support Specialist - English or Korean proficiencyWe are looking for an IT Support Services Analyst to join our Customer Care in Penang. This is an amazing opportunity to work with us. The team is reporting to the Manager, IT Support Services.This role will be providing customer-sensitive and responsive technical support to Clarivate users in global...
-
Technical Support Specialist
5 days ago
Bayan Lepas, Penang, Malaysia beBee Careers Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing timely and accurate solutions to client problems, ensuring high levels of customer satisfaction.The ideal candidate will have strong analytical and problem-solving skills, excellent communication skills, and the ability to...