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Operations and Sales Support Professional
2 weeks ago
We are looking for a reliable and proactive Sales Operations Consultant to join our client, a Regional IT Security team based in Johor Bahru, Malaysia.
About the RoleIn this role, you will play a pivotal part in supporting our sales team, driving process improvements, and ensuring operational excellence. You will be responsible for managing administrative tasks, supporting the field sales team, and maintaining data quality in our CRM system.
- Main Responsibilities:
- Administrative Support: Manage a wide range of administrative tasks, including local office operations and quotation creation.
- Sales Operations: Support the field sales team with daily tasks, troubleshoot issues, and reinforce best practices.
- CRM Management: Maintain data quality in the CRM system by monitoring new leads, contacts, opportunities, and accounts.
- Reporting & Analytics: Develop and distribute sales reports, dashboards, and ad-hoc insights.
- Process Improvement: Identify gaps in tools and processes, propose enhancements, and document workflows.
The ideal candidate will have 2-5 years of experience in IT or security, with a strong understanding of CRM systems and excellent communication skills.
