EBC Financial Group IT Support Professional
4 days ago
About Our Team
EBC Financial Group is a leading global financial services provider, based in London, with expertise in global financial investment, asset management, and financial consulting. Our team boasts seasoned professionals and young talent who bring diverse perspectives and exceptional skills to the table.
Established in 2020, we have rapidly expanded into major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok, and more. At EBC, our core values prioritize integrity, respect, and youth.
Your Key Responsibilities
- Guarantee the proper operation of trading platforms (MT4/MT5) and related systems.
- Apply configuration updates on the Platform Components.
- Perform software installations, upgrades, and regular audits.
- Collaborate with various teams and outsource companies to support trading activities.
- Maintain up-to-date knowledge of the latest industry trends and technologies.
- Analyze system performance and identify areas for improvement.
Requirements
- A minimum of a Bachelor's Degree in Information Technology or a related field.
- At least 2 years of working experience in Technical Support or related fields. Fresh graduates are welcome; training will be provided.
- Experience in MT4 / MT5 trading system administration is preferred.
- Prior experience in trading, investment, finance, or forex is beneficial.
- Experience handling client inquiries and technical issues in Financial Services, Forex, or Futures is also advantageous.
- Excellent communication skills in BOTH English and Mandarin (for effective communication with global colleagues).
- Strong problem-solving & analytical skills with a passion for trading.
- Flexible and willing to work variable shifts.
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