Global Trade Development Specialist

2 weeks ago


Bayan Lepas, Penang, Malaysia DB Schenker Full time
Account Management

We are seeking a Commercial Key Account Manager to join our team at DB Schenker. In this role, you will be responsible for developing and maintaining relationships with key accounts, identifying potential new business opportunities, and managing contractual agreements.

The ideal candidate will have a strong understanding of the international transportation and logistics industry, with excellent interpersonal skills and commercial negotiation experience. You will be responsible for preparing annual budgets, managing client service escalations, and supporting the implementation of new business won.

In addition, you will organize business reviews and workshops with clients, update CRM SalesCloud to reflect the latest customer profile and account development plan, and manage account receivables.

Responsibilities
  • Develop and maintain relationships with key accounts.
  • Identify potential new business opportunities and manage contractual agreements.
  • Prepare annual budget with close monitoring to meet or exceed plan.
  • Manage client service escalations and support implementation of new business won.


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