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Fraud Prevention Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time
About the Role

We're seeking an experienced Senior Fraud Analyst to join our team at Standard Chartered. In this role, you'll be responsible for minimising fraud losses by analysing fraud control reports, MIS reporting, and compliance. You'll also be actioning alerts on the Fraud Detection systems and reports within stipulated timeframes, policies, and processes.

Your key responsibilities will include working in a 24-hour centre for Fraud Risk Surveillance, ensuring orderly filing of relevant documents/reports reviewed, and timely review of Fraud detection alerts and closure as appropriate. You'll also block client accounts (Card, user login, etc.) for suspicious fraudulent activity and ensure that policies and processes are followed to identify and minimise accounts that show a high-risk usage pattern.

You'll work closely with your supervisor and top management to communicate key information and trends, and you'll take ownership of related processes within mandated timeframes. Your analytical skills and attention to detail will help you prevent and detect financial crimes, and you'll be expected to maintain a high level of customer satisfaction while handling customer service issues.