Executive Leadership Role

13 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tarro Full time
About Tarro

We empower small brick-and-mortar restaurants by liberating them from operational burdens. Our multi-product ecosystem offers AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software.

We believe small restaurant owners deserve access to the same technology that large chains use at an affordable price. With 5x revenue growth over the last three years and thousands of loyal customers, Tarro has become a trusted partner to independent restaurants across the globe.

What we're looking for

We are seeking an experienced Sales Director to lead our go-to-market (GTM) playbook for both our Malaysia sales team and our U.S.-based team members. This role will play a key part in fostering a stronger team dynamic, building leadership capabilities, and driving our sales and SDR teams to achieve consistent performance metrics.

  • Design, execute, and optimize the GTM playbook for Account Executives, SDRs, and Sales Managers.

  • Overhaul the onboarding process and performance management to establish clear success metrics at every role level.

  • Build a high-performance leadership culture across sales and SDR teams, fostering strong team collaboration and trust.

  • Achieve and sustain consistent client onboarding rates of 90+ per month while driving aggressive revenue growth.

  • Collaborate with marketing and operations to develop robust pipelines and ensure accurate sales forecasting.

  • Develop your team members by being directly involved in client engagement, side-by-side with your sales and SDR professionals.

  • Personally invest in the development of your leadership team and each individual contributor.

  • Listen to calls and provide feedback to both leaders and front-line sellers.

Key Performance Indicators
  • Continuously test, challenge, improve, implement & scale a revamped sales playbook.

  • Achieve monthly client onboarding goals of 90+ with scalable systems and processes.

  • Become one of the top 3 sales performers in the first 6 months by deeply understanding our client.

  • Build a great team of SDRs & AE's, such that at any given period 70% of them are meeting quota.

  • Establish and be a critical part of a two-way feedback loop between prospective clients, the sales team & the product team.



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