Head of AML/CDD Operations

4 days ago

Selayang Municipal Council, Malaysia UOB Full time

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network spanning over 500 branches and offices in 19 countries and territories. Our extensive presence is backed by our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices.

About the Department

UOB Innovation Hub 2 (InnoHub2) is a Centre of Excellence for Group Business Services, serving the UOB Group in Malaysia. Its focus on technology application design, development, and support enables InnoHub2 to expand beyond technology services and deliver business solutions that drive the Bank's growth ambition.

Job Overview

  • This role involves managing and overseeing KYC and CDD requirements in customer onboarding and periodic reviews, ensuring compliance with regulatory requirements.
  • The incumbent will address AML / CFT & Sanctions concerns for customer segments within Group Wholesale Banking, including non-individual customers.
  • They will work closely with the Team Manager to undertake joint ownership, accountability, and execution of the overall AML CDD strategic program for customer segments within Group Wholesale Banking.
  • The primary responsibilities include reviewing and enhancing work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of Group Compliance AML/CFT policies and framework.
  • The incumbent will also revise and update local SOP and workflow processes for operational efficiency and effectiveness.
  • Additionally, they will conduct AFC-related trainings to the team, evaluate potential concerns/risks, and proactively share best risk management practices.
  • The incumbent will ensure agreed SLAs are met by the teams and be responsible for checking and signing off complex/high-risk customers' due diligence profiles for all jurisdictions.
  • They will work with Group AFC Ops to manage queries during External/Internal Audit, Group Compliance, and Regulatory Audit for favorable review outcomes.
  • The incumbent will support the KYC teams performing CDD fulfillment to meet Bank and Regulatory requirements pertaining to customer life cycles with the Bank.
  • They will foster procedures and processes to enable the KYC teams to achieve satisfactory scores for Key Operational Risk Indicator (KORI) metrics.
  • The incumbent will provide oversight and guidance to ensure alignment of the bank's management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops.
  • Lastly, they will support Group AFC Ops in FACTCA and CRS reporting matters.

Key Requirements

  • At least 8 years of experience in risk and regulatory matters related to KYC and financial crimes.
  • Demonstrated experience in leading and managing a team, with strong supervisory skills.
  • Ability to manage people and relationships effectively, providing oversight and guidance to ensure alignment with the bank's risk and control principles.
  • Proven track record in risk and regulatory matters pertaining to know your customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately.
  • Experienced in analyzing and quantifying issues tied to AML CDD/transactions/activities surveillance.
  • Ability to demonstrate relevant experience in managing people and relationships via supervisory experiences.
  • Capacity to advise senior stakeholders with confidence, knowledge, and stature in handling customers' due diligence requirements.
  • Certification as an AML specialist (e.g., CAMS/Diploma in AML) with a recognized institution is advantageous.

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