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E-commerce Operations Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Sepadu Group Full time
About The Role

We are looking for a talented E-commerce Operations Manager to join our team As a key member of our e-commerce team, you will be responsible for managing our online store, processing orders, and ensuring timely delivery of products to our customers.

Key Responsibilities
  1. E-commerce Management: Manage our online store, process orders, and ensure timely delivery of products to our customers.
  2. Inventory Management: Monitor and manage our inventory levels to ensure that we have sufficient stock to meet customer demand.
  3. Order Fulfillment: Process and fulfill customer orders in a timely manner.
  4. Customer Service: Provide excellent customer service to our customers through phone, email, and social media.
Required Skills and Qualifications
  • Degree in Business Administration, Marketing, or related field
  • Experience in e-commerce operations, customer service, and inventory management
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively